• Develop and implement an overall donor development strategy for Baptist World Aid Australia.
  
• Continually review this and implement improvements as necessary.
  
• Develop and implement tactics to re en-engage lapsed supporters.
  
• Analyse supporter fundraising behaviour and make recommendations.
  
• Make recommendations on supporter care based on intelligence gathered from the database.
  
• Develop tactics for long term donor value (retaining & developing) based on database intelligence.
  
• Coordinate all Baptist World Aid Australia’s research requirements.
  
• Coordinate, write, and collate surveys for products and campaigns as required.
  
• Seek and coordinate in-house research through written donor surveys, phone surveys and online surveys.

Qualifications:

• Proven track record (3+ years experience) in a similar role (preferably in the not-for-profit sector).
  
• Demonstrated experience in database management systems (preferably with Microsoft CRM functions, tools and systems).
  
• Demonstrated experience in a marketing or research environment,experience in statistical and/or business analysis within the NFP sector.
  
• Experience in multi-tasking and managing a number of projects and activities.
  
• Excellent written and verbal communication skills.
  
• Demonstrated problem solving skills. Well organised and a high level of attention to detail.

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