• The role Reporting to the Protection Coordinator, you will develop the programmes approach to referral. You will talk to communities to better understand their motivation behind case management, and what good practices they have developed around this.
• You will look in more remote areas, such as Haute Uele and Fizi where there are very limited referral services, at what local support mechanisms are in place, and how we can reinforce these. Where there are referral services, you will suggest ways communities can increasingly self-refer.
• You will train staff and partner staff to design an appropriate approach for different areas with community members, developing tools for a diagnostic; you will coach them as they train communities as appropriate, and develop simple methodology for assessing the quality of services.
• You will document lessons learnt and work closely with Oxfam GBs global advisor to feed into Oxfam GB policy and wider lessons learnt and good practice.

• The Person To achieve this you will need to be dynamic, determined and genuinely interested in communities contexts and motivations.
• You will have a wide range of skills and experience, including in humanitarian protection programming, developing referral systems and psychosocial support in complex emergencies.
• You will have worked with civil society groups and community networks at grassroots level, set up referral systems and developed communities psychosocial support capacity in a context similar to Eastern DRC.
• You will have strong proven experience in training trainers, and proven capacity to write guidelines in French and reports in professional English. Fluency in English and French is essential.
• You must be a strategic thinker, consultative and analytical, and accustomed to developing your own work.
• You will have an active commitment to promoting gender equality and the interests of marginalised groups and an ability both suggest practical solutions to complex issues and to engage with global learning from a country perspective.
• Previous working experience in DRC would be an advantage. 
• You will need strong interpersonal skills and the capacity to work effectively in a multi-cultural team.

If you believe you are the candidate we are looking for, please download the full job profile and apply online at www.oxfam.org.uk/jobs please quote reference Ref: INT5156.  Only shortlisted candidates will be contacted. We are committed to ensuring diversity and gender equality within our organization.   OR    Interested Candidates May Send their Resume at:  work@oxfam.org.uk