• Manage the Academys network (including LANs, WANs and wireless) infrastructure, servers, mobile and other workstations.
  
• Establish and maintain service level agreements to meet curriculum and administrative needs. Assure the administration and maintenance of the campus networks, computer stations and software for schools labs, library, etc.
  
• Manage and develop upgrades to the Academys telephone system and oversee all telephone changes, including routing for office assignments. 
  
• Oversee all help-desk activities at the Academy level. 
  
• Define and manage the Academys ICT staff, including recruitment, training and appraisal.
  
• Contribute to the budgeting and procurement of hardware, software and services. 
  
• Develop, implement and monitor the Academys practices for data protection, Internet use, e-mail, security and ICT resource management. Ensure the preparation and maintenance of documentation, manuals and user notes. 
  
• Ensure that the network is operational 24/7 and appropriate back-up protocols are implemented. Be responsible for regular maintenance programme, resolving failures in hardware and software and ensuring appropriate housekeeping tasks are implemented. 
  
• Liaise with the Academies Unit on ICT development and support and represent the Academy at associated meetings.
  
• Provide support and guidance to pupils and staff in the use of ICT and provide feedback to pupils using specialist skills, training and/or experience. 
  
• Train staff on a wide range of applications used throughout the Academy. 
  
• Comply with policies and procedures relating to child protection, health, safety, welfare, security, confidentiality and data protection, reporting any concerns to the Academys senior management team.
  
• Contribute to the overall aims and objectives of the Academies; take initiative to establish constructive relationships with other Academies and AKDN agencies in liaison with teaching staff; appreciate and support the roles of other members of the Academy team; and attend and participate in relevant meetings as required.
  
• Undertake any other duties as required.
  

• Demonstrable professional experience of managing an organisations (preferably educational institutions) ICT network and infrastructure. 
  
• 
  A minimum of 10 years experience in managing a service-oriented ICT department with Service Level Agreements and visible measures of service delivery.
  
  
• A relevant degree in ICT systems management a Masters degree in Computer Science or equivalent experience is desirable. 
  
  
• A record of success in attracting, motivating and building an IT team to meet the needs of a growing organisation, as well as strong leadership qualities and the ability to foster teamwork and a sense of responsibility among the various constituents and users of the IT infrastructure. 
  
  
• Demonstrable experience with advanced A/V facilities, e.g., video conferencing, web-based tools, social networking and new media technologies.
  
  
• An excellent understanding of the territorys Internet and power infrastructure to mitigate disruptions to the IT needs of the Academy.
  
  
• A track record of successfully implementing new systems, processes and applications, utilising sound management practices and principles. 
  
  
• Proven ability to build and sustain key relationships with senior management and all levels of an organisations community.
  
  
• Strong service ethic, including a commitment to continuous learning and improvement.
  
  
• Highly organised and able to set priorities and keep to deadlines. 
  
  
• The ability to work in a dynamic and quickly changing environment, handling multiple priorities/projects.
  
  
• Cultural sensitivity, a high level of integrity, the ability to deal with confidential information and the exercise of good judgement are essential.
  
  
• Excellent command of English is essential - both written and spoken.

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