The onboarding experience within the Administration and General Services (AGS) group plays a key role in the successful integration of new staff members. This project aims to develop a flexible, modular and service-oriented onboarding roadmap that supports both newcomers and the teams welcoming them, while strengthening knowledge transfer, internal cohesion, and a sense of belonging across AGS services.
Responsibilities:
Contribute to the design and implementation of a structured onboarding roadmap across the various services within the AGS group, with a particular focus on gaining hands-on experience through immersion in the daily operations of selected AGS services.
Acquire practical knowledge in delivering administrative, organisational, and customer service support.
Participate in an initial assignment within the ALICE secretariat service for a period of six months, engaging closely with the team, gaining valuable insight into service-specific practices, and contributing meaningfully to ongoing activities.
Continue the work within another secretariat service, further supporting consistency, collaboration, and knowledge-sharing across the teams.
Requirements:
You have a maximum of two years of professional experience since graduation in General administration, customer service (or a related field) and your highest educational qualification is a general secondary education diploma.
You have never had a CERN fellow or graduate contract before.
Applicants with a Bachelor's, Master's or PhD degree are not eligible.
