Asia Pacific Regional HR Client Services team is looking to recruit an HR Business Partner, to be based in Jakarta, to facilitate the HR agenda in partnership with IFC Management and staff. Candidates may be considered for immediate openings or future opportunities. On a day to day basis, s/he will serve as an advisor to staff and management and will be the focal point of all HR matters throughout the employment lifecycle, including but not limited to talent acquisition and management, onboarding, staff development and deployment, performance management, workforce planning, compensation and benefits, learning, career counseling, and policy advise.
Responsibilities:
Assist the HR Client Cluster Lead in implementing the HR agenda and work plan for the assigned client group(s), including preparing materials, scheduling activities, and tracking progress.
Learn and develop an understanding of the client’s business operations to support HR activities and processes.
Leverage people analytics to identify workforce trends, turnover risks, performance gaps, and advise on succession planning, determining appropriate staffing levels and skills mix, and promoting workforce diversity that aligns with work program requirements and corporate talent management goals. Translate these into actionable insights for the HR team and the business leaders.
Provide guidance to staff and managers on HR policies and practices.
Lead and oversee relevant data analytics, data extraction, validation, and cleansing processes to ensure accuracy and reliability of HR data used for analytics and reporting.
Provide information to staff and managers on HR policies, procedures, and available resources.
Collaborate with IFC HR Centers of Excellence (COEs) and WBG resources, as necessary, to ensure effective delivery of the HR agenda and manage critical HR cases (e.g., performance, health, and exit) within the client area.
Contribute to policy development by actively collaborating with other HR units to identify the need for policy adjustments and ensure successful program implementation.
Participate as a team member on HR projects, working groups, task forces, etc., both within the client area and at the corporate level.
Support the implementation of the corporate HR agenda.
Take action on assigned responsibilities as directed by the Regional Lead.
Requirements:
Possess a Master's degree in HR, Business Analytics, Data Science, or a related field, with a minimum of 5 years of relevant work experience. Advanced certifications or coursework in data analytics, statistics, or machine learning are highly valued.
Proven ability to interpret complex workforce data, build dashboards, and use tools such as Excel, Power BI, or Tableau.
Experience using HRIS platforms (e.g., Workday, SAP SuccessFactors) to extract and analyze data.
Ability to combine deep business understanding with data insights to serve as a trusted advisor to senior leaders, recommending evidence-based people strategies aligned with organizational objectives.
Display a track record of being organized, structured, and tactful, with a strong focus on quality.
Be results-driven with a positive attitude, high degree of initiative, responsiveness, agility, and solution orientation, while also understanding the risks, benefits, and potential adverse consequences of different options.
Demonstrate flexibility and the ability to work in a fast-paced environment with shifting priorities and demands, multitask effectively, meet tight deadlines, and pay attention to detail while staying focused on key priorities.
Expertise in extracting, cleansing, and validating data from HRIS platforms (e.g., Workday, SAP SuccessFactors) ensuring accuracy and reliability of analytics outputs.
Demonstrate a comprehensive understanding of human resource management processes, best practices, and possess in-depth knowledge of HR and organizational development methods and tools.
Exhibit excellent interpersonal, cross-cultural, and team-building skills, as well as experience in building and maintaining strong client relationships.
Demonstrate the capability to establish oneself as a trusted advisor for both management and staff.
Have a track record of maintaining a high level of integrity, tact, and discretion when handling sensitive and confidential information.
Possess international experience and an understanding of multicultural issues.
Exhibit strong communication skills, both oral and written.
