Associate Program

United Nations Volunteers, Bogota, Colombia

Skill Required:, Project ManagementProject/ Programme Management
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
3rd December, 2020

Job Description


The UNHCR office was established on December 14, 1950 by the United Nations General Assembly. The agency is mandated to lead and coordinate international action to protect refugees and solve refugee problems around the world. Its main objective is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another state, with the option of voluntarily returning home, integrating locally, or resettling in a third country.

UNHCR has 11 offices in Colombia, including the Bogotá branch. Despite the peace agreement with the oldest armed group in the country, the FARC-EP, and a ceasefire with the now important active armed group ELN; Forced displacement caused by other illegal armed groups continues to be a dramatic reality for thousands of people, particularly for ethnic communities living in border areas and on the Pacific coast. In fact, Colombia is still the country with the highest number of internally displaced persons (IDPs) in the world. This phenomenon has left more than 7 million people affected. In addition, Colombia has begun to receive people fleeing the socioeconomic and political crisis in Venezuela. Colombia, therefore, represents the largest humanitarian crisis in the Americas. The challenges with the implementation of the Peace Accords with the FARC-EP, the ongoing conflict, sustained internal displacement and increased refugee flows mean that UNHCR's presence in Colombia is still necessary. The protection of the victims of the Colombian conflict is also a priority for UNHCR, both inside and outside Colombia.

To respond to these multifaceted challenges, UNHCR developed a multi-year strategy based on inter-agency partnerships (2018-2020) with the aim of achieving effective protection mechanisms for both internally displaced persons and refugees, promoting a comprehensive and coordinated institutional response to the crisis. while seeking a durable solution, taking into account the special needs of specific groups. However, as the situation is very dynamic and constantly evolving, the Office must periodically adjust its operational planning.

United Nations UNV volunteers should contribute to the implementation of a community-based approach to carry out all the interventions envisaged in UNHCR's strategy integrating UNHCR's age, gender and diversity policy to guarantee differentiated protection for IDPs and Refugees. It is worth mentioning that National Volunteers are considered an essential part of the workforce within the operation and have assignments that are equally meaningful and important as those carried out by regular UNHCR officials. During his assignment, the United Nations Volunteer will have to collaborate with Colombian institutions, other United Nations agencies, donor embassies and international NGOs, as well as support partner organizations, mostly national NGOs and community organizations. Their work would help implement UNHCR's strategy and better respond to the protection needs of both internally displaced persons and refugees.


  • Under the direct supervision of the Program Partner, the UN volunteer will perform the following tasks:
  • Provide operational and administrative assistance and support in the routine services and activities of the UNHCR Program Unit in Bogotá, in order to better meet the needs of UNHCR Persons of Concern
  • Help organize and document partner selection in accordance with partner selection and retention policy, ensuring due diligence to meet project requirements.
  • Provide support to ensure that partner agreements are established in a timely manner, regularly monitored and reported on, in accordance with established guidelines and procedures included in the implementation framework with partners.
  • Guided by the multi-year funding approach, support the development and application of follow-up and monitoring plans to activities carried out through agreements and those that are executed directly, in accordance with the Program Manual and UNHCR programmatic instructions and guidelines. about.
  • Contribute to the review and analysis of operations plans, mid-year and end-of-year reports, ensuring quality assurance and compliance with established policies, guidelines, procedures and standards. Generate and maintain records of the implementation rate (progress in performance and expenses) on a regular basis.
  • Help ensure compliance with the issuance of audit certificates for partners, in accordance with the Policy on risk-based project audits.
  • Utilize UNHCR institutional tools (e.g. Focus Client, Global Focus Insight and FOCUS Reader, MSRP) for core activities related to planning, budgeting, implementation and reporting, generating data for decisions and analysis test-based programmatic.
  • Actively contribute to the programming of the UNHCR community of practice and continually contribute to improving programming tools and processes.
  • Perform other related duties as required.

Additionally, UN volunteers must:

  • Strengthen your knowledge and understanding of the concept of volunteering by reading relevant articles from other UNV and external publications and actively participate in UNV activities (for example, in events marking the international day of volunteers);
  • Be familiar with and draw on traditional and / or local forms of volunteering in the host country
  • Reflect on the type and quality of voluntary action they are undertaking, including participation in ongoing reflection activities;
  • Contribute articles / touches on field experiences and present them for UNV publications / websites, newsletters, press releases, etc .;
  • Assist with the UNV Buddy Program for newcomer UN volunteers;
  • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering Service whenever technically possible.

Expected results :

  • The people with whom the volunteer is going to deal should be adequately assisted and guided according to the guidelines of the operation's registration strategy.
  • Accurate and pertinent information registered in the reception module.
  • Precise organization of administrative tasks under your responsibility.


Integrity and professionalism:

  • proven experience in the area of ​​specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept broad responsibilities and the ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and customer oriented.


  • mature and responsible; ability to operate in accordance with the rules and regulations of the organization.

Commitment to continuous learning:

  • initiative and willingness to learn new skills and be aware of new developments in the area of ​​specialization; ability to adapt to changes in the work environment.

Planning and organizing:

effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to prioritize and plan, coordinate and monitor (own) work; Ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects / activities.
Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious work
relationships in a multicultural and multiethnic environment with sensitivity and respect for diversity and gender;


proven interpersonal skills

  • good written and spoken communication skills, including the ability to prepare clear and concise reports; ability to present, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with personnel (including national personnel), military personnel, volunteers, counterparts, and local interlocutors from a wide range of backgrounds; ability to maintain composure and remain useful to staff, maintaining objectivity, without showing personal interest; ability to transfer information and knowledge to a wide range of different target groups;
  • Flexibility, adaptability, ability and willingness to operate Independently.
  • Genuine commitment to the principles of voluntary commitment, which includes solidarity, compassion, reciprocity and self-reliance; and commitment to the fundamental values ​​of the UN.


  • Bachelor's degree: Business Administrator, Public Accounting, Economics or other areas for purposes
  • More than 8 years of experience in program management, operations management cycle.
  • Excellent computer skills (MS Word, Excel and PowerPoint and data management).


  • Excellent Spanish both spoken and written - Intermediate English B2 / Advanced C1.


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