Business Support Assistant (Research)

World Food Programme, Cotabato, Philippines

Skill Required:, Business Development/ Resource MobilizationResearch and Analysis
Preferred Experience: 
3 Years
Closing Date for Applications: 
23rd July, 2020

Job Description


The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


The World Food Programme (WFP) is the food aid arm of the United Nations and the largest humanitarian agency fighting hunger, food insecurity and malnutrition worldwide. WFP will embark on an 11-month Project on Social Behavioral Change Communication (SBCC) in Maguindanao, Philippines, called “BAMBINA—Better Access of Mothers and Babies on Integrated Nutrition Agenda”.

WFP will assign a Business Support Assistant for Research to support the following activities: conducting formative research, developing strategy and action plan, executing capacity building activities among identified partners, administrative assistance during workshops and coordinating among these partners. The BSA (Research), in close coordination with the project Research Consultant (RC), will carry out the activities under the leadership of the SBCC Consultant and overall guidance of the Program Policy Officer (Activity Manager 2).

The WFP developed the five-year Country Strategic Plan (CSP) 2018-2023 that supports the Philippine Development Plan (PDP 2017-2022) and the Philippine Plan of Action for Nutrition (PPAN 2017-2022). The BAMBINA project will support one of its Strategic Outcomes (SO), specifically SO 2: “Women, boys and girls in provinces prioritized by the government have adequate and healthy diets to reduce malnutrition in line with government targets, by 2022. (END MALNUTRITION)”


The BSA (Research) is based in the WFP Cotabato Sub Office duty station and will report directly to the Research Consultant in close coordination and technical guidance from the SBCC Consultant with overall supervision of the Programme Policy Officer (Activity Manager 2).

Under the supervision of the Research Consultant, the BSA (Research) will support the day-to-day implementation, monitoring and completion of the assigned tasks stipulated in this TOR and others as determined by the Research Consultant.Remote work maybe occasionally required and possible field visits.

The main objective of the SBCC project is to contribute to the improvement of the nutrition situation in Maguindanao, by 2022, by addressing existing behaviors, norms and practices that are barriers to pregnant and lactating women (PLW) and children’s access and utilization of healthy nutritious diet. It also aims improve delivery of social services to the target audience and equip staff from different sectors with knowledge and tools that will help them improve delivery of those services. It will be made possible through multipronged social behavioral change communication strategies and context–specific actions designed for the PLWs, caregivers of children and the people and networks influencing them.

Specifically, by the end of 2020, the project aims to:

Conduct a formative research that will:

  • Determine knowledge, attitudes, and practices (KAP) of individuals, families, and other target groups regarding food, diet, and nutrition
  • Determine how family “influencers” are linked to food purchases and preparations, particularly for PLWs and children under-5 years old
  • Determine KAP among government workers and other sector personnel in delivering services, as these are linked to awareness-raising, counselling and influencing behaviour towards better food preferences and practices
  • Assess media landscape (including social marketing strategies) that may be associated with access and intake of healthy nutritious diets, especially among PLWs and children
  • Develop SBCC Strategy and Action Plan (including monitoring and evaluation), based from the findings of the formative research
  • Conduct needs-base capacity building activities to identified sectors base from the result of the formative research and reflected in the SBCC strategy and action plan
  • Establish an SBCC core group to consult research findings and validate strategy and action plan, and a network that would serve as an oversight for the implementation and monitoring of the SBCC Strategy and action

The project is led by the SBCC Consultant, who ensures its overall ethical conduct. In close coordination with the WFP Program Policy Officer, the Consultant oversees all aspects of the project and holds primary responsibility.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Collect (interview) data across target groups—individuals/families, government partners, and others stakeholders
  • Coordinate capacity building activities, stakeholder meetings, and other networking activities
  • Communicate regularly with target groups and stakeholders
  • Implement day-to-day tasks and activities of the project, including the following: desk review of prior SBCC initiatives, draft of creative briefs, development and pretest of SBCC materials, and capacity building of government partners
  • Ensure that formative research procedures are consistent with protocol specifications
  • Assist in accurate and timely data management
  • Assist in overall coordination in project direction, deliverables, reports and other support services
  • Ensure effectiveness and efficiency of project resources, including budget
  • Collaborate actively within WFP and externally, including target groups as well as private and public sectors
  • Work closely and routinely with the Research Consultant, SBCC Consultant and the Programme Policy Officer (Activity Manager 2).
  • Perform other related duties as required.

EXPECTED OUTPUTS (From the Consultant and Project Team)

  • Detailed work plan
  • Formative Research Report for Maguindanao (1 narrative report in soft copy, 1 in PowerPoint format for presentation purposes)
  • Approved SBCC Strategy (This strategy will be based on the result of the formative research and will address the need of the primary, secondary and tertiary audiences.) - 1 soft copy
  • Approved SBCC Action Plan (The costed action plan will be based from the SBCC developed as informed by the formative research.) - 1 soft copy
  • Creative Briefs
  • Workshops, coordination meetings and networking (as required)
  • Monthly progress or accomplishment report to be submitted to the Research Consultant, endorsed to the SBCC Consultant and for final approval of the Programme Policy Officer (Activity Manager 2)



  • Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
  • Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
  • Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
  • Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


  • Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
  • Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
  • Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
  • Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


  • Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
  • Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
  • Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
  • Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


  • Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
  • Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
  • Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
  • Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.


  • At least a Bachelor's degree (BA/BS) in the social and behavioural sciences, public health, development studies, or anthropology
  • Experience in designing and conducting formative research and monitoring/evaluation related to social and behavioural change; experience in community mobilization and program management; exposure to nutrition or health environment in rural areas
  • Some training in nutrition, health promotion/education, and/or communication; Masters of Arts/Masters of Science units in a health field


  • Excellent interpersonal skills required, including strong professional communication skills;
  • Knowledge on formative research methods, including qualitative methods;
  • Strong analytical and report writing skills;
  • Ability to work within tight deadlines and manage multiple tasks simultaneously independently;
  • Proven ability to conceptualize, develop, plan and manage programs, leadership and teamwork skills, good analytical, communication, negotiation and advocacy skills;
  • Ability to work in a team and establish effective working relationships with people of different national and cultural backgrounds;
  • Advanced computer skills with mastery of Windows and Microsoft Office;
  • Uses tact and courtesy to give and receive information to a wide range of individuals.
  • Ability to identify data discrepancies and rectify problems requiring attention.


  • Education: Completion of secondary school education
  • Experience: Four or more years of progressively responsible work experience in research operations, including implementing research related activities


  • Fluency in both oral and written English and Filipino communication
  • Advantages: knowledge of local languages (Maguindanao, Hiligaynon)


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