Communications Officer

Bill & Melinda Gates Foundation

New Delhi, India

Experience: 5 to 10 Years

Skill Required: Media and Communication

Key responsibilities will include developing and executing compelling content strategies that enhance engagement, build brand awareness, and amplify the foundation’s voice on critical issues. The role demands a strategic thinker with strong creative skills and a nuanced understanding of diverse communication platforms. The ideal candidate will have demonstrated experience in managing the full spectrum of communication development - from conceptualization and strategy to execution and delivery.

Responsibilities:

  • Design and implement innovative communications strategies that strengthen the foundation’s brand and advance program goals across Agricultural Development, Women Economic Empowerment, Inclusive Financial Solutions, Digital Public Infrastructure, Water & Sanitation and Global Education in India.
  • Ensure research and audience insights inform strategy, messaging, storytelling, and content planning.
  • Collaborate closely with India and Seattle-based Communications, Global Policy and Advocacy, and Program teams, to align communications with program goals and brand priorities.
  • Develop a consistent voice and narrative architecture for the portfolio that ties program outcomes to the foundation’s larger mission and brand.
  • Lead end-to-end creative development with creative and communications agencies: ideation, conception, scripting, production, and execution across formats (video, social, digital, print, events).
  • Develop compelling brand-forward stories, briefs, and creative assets that resonate with diverse Indian audiences.
  • Curate and adapt content from partners, grantees, and external experts, ensuring alignment with brand voice and program goals.
  • Collaborate with creative agencies, designers, production houses, and writers to produce innovative content for both digital and offline platforms.
  • Oversee production quality and timelines, ensuring content is impactful, accurate, and engaging.
  • Build and manage digital-first content strategies for web, social media, and emerging platforms to expand reach and engagement.
  • Coordinate with the digital team to maintain a dynamic content calendar and ensure timely publishing across owned channels.
  • Optimize storytelling for platform-specific formats (e.g., Instagram reels, YouTube shorts, LinkedIn thought leadership, X threads).
  • Leverage analytics and performance data to refine digital strategy, maximize audience engagement, and track brand impact.
  • Explore innovative formats (interactive content, live sessions, podcasts) to enhance visibility and deepen audience connection.

Requirements:

  • Master’s degree in business administration or mass communication, or related field.
  • Minimum of 7–10 years’ experience in communications or brand management with well-established organizations.
  • Demonstrated ability to design and implement large-scale communication strategies that integrate brand building, and/or program goals.
  • Strong grasp of research and audience insights to inform strategy, messaging, and storytelling.
  • Proven experience collaborating across geographies and functions to align local execution with global brand priorities is desirable.
  • Hands-on experience leading end-to-end content development - ideation, scripting, production, and execution across digital, video, print, and experiential formats - while working with and managing creative and communications agencies to oversee the full development process, provide clear direction and feedback, and deliver brand-aligned outputs under tight timelines.
  • Strong background in brand storytelling, creative brief writing, and concept development tailored for diverse audiences.
  • Ability to manage and inspire creative partners while ensuring high-quality outputs.
  • A sharp eye for design aesthetics, narrative flow, and emerging trends in visual storytelling.
  • Proven expertise in digital-first content strategies and managing multi-platform campaigns.
  • Experience experimenting with innovative formats such as reels, shorts, podcasts, and interactive/live digital events is desired.
  • Experience leading integrated campaigns that blend media, digital, and community engagement channels.
  • Excellent communication and presentation skills, capable of articulating creative ideas and strategies to stakeholders.
  • Ability to manage multiple projects simultaneously, with a strong sense of time management and organization.

Source: https://gatesfoundation.wd1.myworkdayjobs.com/en-US/Gates/job/New-Delhi-India/Communications-Officer---Program-Campaigns---Content_B021194