The Product Specialist will support WRI Indonesia in the development of reliable and highly functional systems and tools required by projects, ensuring these solutions address user pain points effectively. Reporting directly to the Product and Engineering Lead, the Product Specialist will collaborate closely with a skilled development team comprising UI/UX Researcher and Designer, Backend Engineer, Software Architect, Emission Analyst, and Full Stack Developer.
Responsibilities:
Collaborate closely with the User Research Analyst to translate the product vision into measurable product goals, and to manage and prioritize the product backlog.
Drive the discovery of both business and end-user needs, working with UI/UX researchers to ensure insights are integrated into the product design.
Translate business and user needs into clear and actionable product requirements, such as process flows, data flows, interface designs, and feature specifications.
Break down product features into structured epics and user stories within the product backlog, ensuring clarity and alignment with overall objectives.
Partner with the Product and Engineering Manager to define and maintain the product roadmap and timeline, balancing business goals and technical constraints.
Lead the development, testing, and refinement of product concepts, wireframes, prototypes, and final outputs to deliver robust, user-centric solutions.
Contribute significantly to the enhancement of SIINas, the Ministry of Industry’s platform for industrial emissions reporting by private sector entities, by improving usability, system architecture, and data reliability in line with regulatory and reporting requirements.
Under supervision of line manager, engage directly with stakeholders from the Ministry of Industry and industrial users to gather feedback and ensure the platform meets the evolving compliance and data submission needs of participating companies.
Support the integration of new modules or tools within SIINas, such as emissions calculation features or dashboard visualizations to increase transparency and functionality.
Provide ongoing technical support and oversight throughout the entire product lifecycle—from ideation to deployment, and through to long-term maintenance.
Monitor product usage and user feedback to ensure timely improvements, bug fixes, and feature updates that enhance product reliability and usability.
Define and track key performance indicators (KPIs) using tools such as Google Analytics or Microsoft Clarity to evaluate product success and identify areas for improvement.
Maintain comprehensive documentation of the product development process, including decisions, iterations, and implementation strategies.
Assist line manager in coordinating with key project stakeholders—including government partners, technical teams, and internal units—to ensure alignment on project deliverables, timelines, and resource planning.
Assist in planning and facilitating outreach activities and trainings for government stakeholders, including industrial partners.
Collaborate with the Product Lead to draft Product Requirement Document (PRD).
Requirements:
Bachelor’s degree in Computer Science, Information Systems, and Product Management, or other relevant field.
Minimum 3 (three) years of professional experience in product ownership or product management in the development of software products.
Ability to think strategically with strong communication and interpersonal skills.
Demonstrated ability to break down complex problems into quantifiable, actionable items.
Proven experience in defining product features and epics, writing user stories, and managing a product backlog.
Experienced with collaboration tools such as JIRA, Trello, Miro, etc.
Prior experience working with Agile SCRUM methodology.
Proficiency in English and Bahasa Indonesia.
Flexibility to travel when required for project-related activities.
