Country Manager

World Bank, Amman, Jordan

Skill Required:, Project/ Programme Management
Preferred Experience: 
Above 10 Years
Closing Date for Applications: 
13th July, 2020

Job Description


IFC - a sister organization of the World Bank and member of the World Bank Group - is the largest global development institution focused on the private sector in emerging markets. We work with more than 2,000 businesses worldwide, using our capital, expertise, and influence to create markets and opportunities in the toughest areas of the world. In fiscal year 2019, we delivered more than US$19 billion in long-term financing for developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity. 

IFC has embarked on an ambitious new strategy to stimulate more investment activity by Creating Markets, including in Low Income Countries (LICs) and Fragile and Conflict Situations (FCS). This new strategy requires a shift in our approach to proactively create, deepen and expand markets. This strategy also relies on Upstream work with Governments and World Bank colleagues to enable private sector solutions and financing. We call this approach the “Cascade.” Working with clients, we will first seek private sector solutions to address development challenges - where such solutions are advisable and can be effective - and reserve public financing for projects only when other options are suboptimal.

IFC is looking to recruit a Country Manager responsible for all of IFC's activities in Levant (namely, Jordan, Lebanon, Syria and Iraq), while managing a multidisciplinary team on the ground. This position is based in Amman, Jordan.

The Levant Country Manager reports to the IFC Regional Director of MENA.

The Levant Country Manager oversees investment portfolio in Levant with a target annual investment program of around US$ 700 Million (including mobilization). The current IFC portfolio in these countries is approximately US$ 1.5 billion. On top of that there is also a very active advisory program. This requires strong relationship and close interaction with corporate clients, governments, counterparts at multilateral/bilateral institutions, as well as internal coordination with IFC Regional Industry Directors and Managers, IFC Regional Head of Operations for MENA, WBG Country Directors and Managers of WBG Global Practices (GP) and Cross-Cutting Solution Areas (CCSA) and constituent Executive Directors. In addition, the Levant Country Manager is responsible for managing IFC office in Jordan, which is staffed with over 40 staff and consultants including regional support services for IT, Finance and Procurement. The Jordan office also hosts 15 World Bank (IBRD) staff and will expand to include more IFC investment and advisory staff.

The country coverage of the incumbent may be adjusted over time in line with IFC corporate needs and the regional strategy.

Duties and Accountabilities:

Business Accountabilities

  • Oversee IFC’s operations in all of Levant (Jordan, Lebanon, Syria and Iraq).
  • In conjunction with Global Industry Departments develop and implement IFC's Upstream, Investment and Advisory activities, including country priorities and business targets for key industry groupings areas of focus in accordance with IFC's strategy in the MENA region and individual country strategies. This will also involve leading the development of relevant analytical and strategy documents for the respective countries, including Country Private Sector Diagnostics (CPSDs), country strategies, Systematic Country Diagnostic (SCDs) and Country Partnership Framework (CPFs), working closely with IBRD and MIGA.
  • Hold responsibility for allocating program budget to Upstream projects and initiatives per the country driven budget framework.
  • Coordinate the development of client engagement strategies for key clients, existing or take accountability for early review and clearance of sponsors as well as review and validation of IFC’s added-value, development impact and a fit in all projects with IFC and MENA strategy foreach country.
  • Along with the Industry Managers manage investment teams and provide guidance for complex investment structuring and portfolio management cases; make early review and investment review stage decisions, serve (as needed) as transaction manager, and chair (as needed) decision meetings as appropriate under an approved delegated authority framework, when applicable. Develop market knowledge to ensure that IFC is working with the right sponsors and companies.
  • Take accountability for client selection, ensure the integrity of potential clients, develop and maintain relationships with these companies and identify business opportunities taking into account IFC’s strategy, priorities and products.
  • Share accountability for the quality and performance of the country portfolio; work jointly with relevant managers to meet scorecard targets in each country (Client Satisfaction, Productivity, and Development Impact and People metrics).

Building and Strengthening Relationships

  • Manage and develop relationships with key clients (governments and private companies) at the highest level of seniority and position IFC as the partner of choice to support high development impact projects in the country. Strengthen relationships with key stakeholders (including relevant regulators, businesses, NGOs, PE Funds, and investors) as well as identify and implement measures to improve country results in terms of efficiency, productivity, profitability and impact and increase its contribution to the corporate scorecard.
  • Lead the coordination with World Bank Group (WBG) institutions on behalf of IFC including the SCD and CPF processes, and, in particular, co-oversee with the Regional Industry Heads (and relevant colleagues in IBRD and MIGA) the design and implementation of the Joint Implementation Plans (JIPs), and other forms of proactive collaboration to enhance business delivery at the country level. Foster strong relationships to identify opportunities for knowledge transfer among the WBG institutions to the benefit of clients. Develop and maintain strong relationships with Global Practices and CCSAs to enable implementation of WBG strategy.
  • Develop detailed market knowledge to ensure IFC is working with the right sponsors and the right sectors. Identify areas where IFC can catalyze market development through innovation based on a thorough understanding of local markets and best practice from IFC’s global experience.
  • Develop IFC’s “brand”, building on IFC’s regional brand and the overall communications strategy. Represent and provide visibility for IFC in the target markets including through organizing/participating in high profile events (senior level visits, interviews, seminars and conferences).

Managing Staff and Offices

  • Lead and manage an integrated and diverse team including the Lebanon Country Officer and the Iraq Country Officer, ensuring the team is high-performing, well-motivated and trained with clear deliverables committed to the success of IFC in Levant with the help of the relevant country heads.
  • Recruit, develop and mentor direct and in-direct reports and generally coach the team towards delivering strong results on the ground.
  • Monitor and support the performance of staff on the basis of WBG performance management system and share feedback with matrix managers.
  • Ensure the physical security, well-being and professional development of the staff in collaboration with matrix managers, corporate security and HR.
  • Manage operations of IFC’s office in Levant (Jordan, Iraq & Lebanon) including budget, logistics, etc. and ensuring strong cohesion in the office, across the various industry and business lines.

Selection Criteria

  • Master’s degree with 12+ years of experience or equivalent combination of education and experience.
  • Ability to work in the matrix environment as an integral part of the Regional Department, meet objectives and deliver high quality work within deadlines.
  • Proven track record in building and maintaining very strong and successful relationships at the highest level of government and private sector.
  • Hands on experience working and delivering in FCS countries.
  • Sound understanding of business issues and familiarity with full range of IFC products and services.
  • Significant investment transaction experience with proven success in developing client relationships and processing quality investments.
  • Proven ability to effectively plan, direct, organize and administer diverse activities to ensure effective delivery of work program.
  • Demonstrated leadership skills, strong teamwork and communications skills in a highly diverse, virtual environment.
  • Ability to plan and manage staff to achieve high quality results and encourage innovation in an open team-based environment, inspiring trust and influencing and resolving differences across organizational boundaries.
  • Excellent people management skills and openness to feedback, new ideas and ability to coach and guide staff to solve problems preferably within an emerging market context.
  • Strong written and verbal communications skills.
  • English Language is a must. Arabic and French Languages is a plus.
  • Meet Bank Group-wide managerial selection criteria including Courage of your convictions, Leading the team for impact, influencing across boundaries, fostering openness to new ideas, and Building talent for the future.

Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.


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