About the job:
In close collaboration with the Country Director (CD), the DCD’s prime objectives are to provide leadership and management of the strategic programming, overseeing the strengthening of SI’s program development, quality and accountability. The DCD ensures the internal coherence between program activities and is responsible for ensuring that programs are driven by needs, based on evidence, adaptable to contextual changes and conflict sensitive, monitored closely and resourced appropriately.
The DCD is part of SI Senior Management Team, the head of office of the program coordination office in Cox’s Bazaar, and has direct line-management of the Technical Coordinators (WaSH, FSL/DRR and MEAL), Grant Manager.
- Strategic Direction;
- Program Development & Quality Management;
- Institutional knowledge building;
- Donor, Grant, Relationship management and representation;
- Head of Office Cox’s Bazaar Duties - Human Resources, Finance and Logistics;
- Staff Performance Management and Development.
ORG CHART POSITION (reporting and functional relationships):
- Line manager: Country Director;
- Line report(s): Technical Coordinators, Grant Manager;
- Functional manager: HQ technical unit, Desk team;
- Functional report(s): Field coordinators.
Main challenges for the position:
This position has an extreme potential in terms of leading the development and impact creation for a relatively wide portfolio of activities, which has a strong principled program positioning in the context where SI operates. The opportunity to keep developing the mission programming towards increased sustainability, innovation and inclusion oriented approaches make the role fascinating and very challenging. At the same time, the continuously changing context and heavy workload as the mission stabilizes present challenges to be addressed in practical and result-oriented ways.
In this sense, we are looking for a strong leader and manager, experienced and highly proficient in program management, innovative solution-finding, strategical analysis and external coordination/representation.
Specific stakes and challenges:
- Relatively large volume of operations which will require a phase of follow-up the setting-up of improved practices as already ongoing at mission and bases level;
- Need to keep increasing the quality and development of new approaches/innovation in a beneficiary-oriented perspective and closely involving field teams;
- Strategically coordinate the technical coordinators in finding constructive and practical ways to support base team to overcome challenges and develop programs;
- Important role in the focus of incorporating protection and DRR mainstreaming across activities while increasing programming integration;
- Heavy representational duties with donors and humanitarian coordination forums.
Priorities for the 2/3 first months:
- Operationalization of the 2020 programming strategy;
- Ensure strong project-cycle-management and technical monitoring tools are in place and followed-up;
- Support the operationalization of clear IM and MEAL systems throughout the mission.
- Master's degree is in a relevant field (social sciences, developmental studies, etc.) or Bachelor’s degree with minimum 6 years of relevant experience.
- Substantial experience in a senior management position in an overseas NGO environment, ideally in both emergency and developmental contexts;
- Experience in designing and leading strategy development;
- Experience of program and strategy implementation in different sectors: WASH and/or food security – livelihood and/or DRR – Climate change adaptation, and/or protection integration;
- Experience in leading program development across multiple bases with multiple donors, preferably with knowledge of using contextual understanding and evidence to strategically guide the missions’ development;
- Experience of managing large teams in multiple locations with various problematics;
- Experience in Donor relations, (ECHO, OFDA, SDC, UN, BPRM, EuropeAid);
- Previous experience in South Asia considered as an asset;
- Previous experience with SI would be an added value.
Technical skill and competence:
- Extensive knowledge about project cycle management and monitoring tools (good understanding of MEAL systems highly desirable);
- An ability to reflect on and learn from own performance and the performance of the program; and to act upon that learning;
- An ability to analyze information quickly and accurately;
- Good problem solving skills in day to day and crisis situations;
- A flexible approach to managing and prioritizing a high workload and multiple tasks with tight deadlines;
- Confident and proficient in the use of MS Office, Excel;
- Extensive report writing skills in English;
- Strong representation/public relation skills;
- Strong team leader skills and aptitude to build up efficient working relationships with colleagues from different functions and cultures;
- Languages: excellent English, written and spoken is essential.