Emergency Desk Assistant

ALIMA, Senegal

Skill Required:, Project/ Programme Management
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
1st June, 2020

Job Description


The raison d'être of ALIMA is to save lives and care for the most vulnerable populations, without any identity, religious or political discrimination, through actions based on proximity, innovation and the alliance of organizations and individuals. We act with humanism, impartiality and with respect for universal medical ethics. To access patients, we are committed to intervening in a neutral and independent manner.

THE VALUES and PRINCIPLES of our action, enshrined in our CHARTER :

  • The patient first
  • Revolutionizing humanitarian medicine
  • Responsibility and freedom
  • Improve the quality of our actions
  • Trust
  • Collective intelligence


Since its creation in 2009, ALIMA has treated more than 3 million patients, and today deploys its operations in 10 African countries. In 2018 we plan to work in 41 projects including 10 research projects focusing on malnutrition, the Ebola virus and Lassa fever. All of these projects will be carried out in support of the national health authorities through more than 320 health structures (including 28 hospitals and 294 health structures). Alima responds to humanitarian crises and patients are at the heart of everything we do. We work in partnership as soon as possible to ensure that our patients benefit from the expertise wherever it is, whether in their country or in the rest of the world.


Since its creation in 2009, ALIMA has treated more than 5 million patients and today deploys its operations in 12 African countries. In 2018, we developed 41 humanitarian medical response projects to meet the needs of populations affected by conflict, epidemics and extreme poverty. All of these projects are carried out in support of national health authorities through nearly 330 health structures (including 28 hospitals and 300 health centers). We work in partnership, in particular with local NGOs, as soon as possible in order to ensure that our patients benefit from the expertise where it is found, whether in their country or in the rest of the world. Furthermore, to improve the humanitarian response,


Malnutrition, Maternal Health, Primary Health, Pediatrics, Malaria, Epidemics (Ebola, Coronavirus, Cholera, Measles, Dengue), Hospitalization, Emergencies, Gender-Based Violence, Opening / Closure



  • Under the responsibility of the human resources referent, you collaborate with all the members of the emergency service as well as with the administrative services of ALIMA.


The main responsibilities of the intern will be to:


  • Prepare job proposals and calculate salaries
  • Make the shuttle forms and send them to the BAP (Administrative and personal office)
  • Follow up on visas and airline tickets
  • Update the movement tracking table for the seat part
  • Organize briefings and debriefings
  • Support the consolidation of data (indicators and statistics)
  • Ensure the administrative follow-up of expats (Signature of contract, extension and secondment, balance sheets)


  • Support the writing / proofreading / translation of narrative reports for donors and partners

Support for the emergency team:

  • generally helps with the various administrative tasks
  • ensures that the staff data in Hero is up to date
  • ensures the follow-up of the administrative files of the employees (signature contracts, endorsement, assessment)
  • Take note of the CR of the different meetings of the service
  • Participate in the drafting monitoring potential countries of intervention

As part of the COVID response

In addition to the tasks listed above, the intern is responsible for:

  • support the writing of a weekly sitrep
  • support in administrative tasks
  • follow the movement restrictions and specific provisions related to COVID for the preparation of departures.

It should be noted that the attributions and the responsibilities assigned could evolve according to the evolution of the activity of the mission.

Required profile

  • Master student: Humanitarian, political science, business school, IAE or equivalent
  • Mastery of the Microsoft Office pack;
  • A specialization in HRM is a plus.
  • A first experience in administrative management would be appreciated


  • Fluency in French and English (read, written, spoken) is essential.
  • Proficiency in another language is appreciated

Required qualities

  • Autonomy and taking initiative
  • Writing skills in French and English
  • Analysis, reflection and synthesis skills
  • Demonstrate organization in your work, flexibility and responsiveness
  • Have an interest in HR management
  • Ability to communicate with a large number of contacts
  • Be comfortable with numbers
  • Good resistance to pressure

Source: https://www.alima-ngo.org/en/our-charter

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