Enterprise Automation Expert Enterprise Automation Expert Vienna, Austria ISA-P3

United Nations Industrial Development Organization

Vienna, Austria

Skill Required: Project and Program Management

Experience: 5 to 10 Years

Apply By: 17-02-2026

The United Nations Industrial Development Organization (UNIDO) is the specialized agency of the United Nations that promotes industrial development for poverty reduction, inclusive globalization, and environmental sustainability. 

Responsibilities:

  • Act as the primary technical authority and advisory reference for UNIDO’s UiPath-based RPA platform, including UiPath Orchestrator and attended and unattended robots, including complex, high-risk, or cross-departmental automations.
  • Support stable, secure, and reliable platform operation, including incident resolution, troubleshooting, and performance improvements.
  • Design, review, and advise on automation solutions using appropriate approaches, including UI-based RPA, API-based automation, data-level integration, and file-based processing.
  • Assess when RPA is appropriate versus alternative automation or workflow solutions, considering sustainability, risk, and maintainability.
  • Design and operationalize pragmatic and lightweight RPA governance standards and technical guidelines, including development practices, access models, documentation requirements, and quality assurance mechanisms.
  • Perform automation-focused process analysis, challenging and refining processes prior to automation.
  • Provide hands-on support for complex or high-risk automations and production issues.
  • Coach junior colleagues and contribute to internal knowledge transfer and capacity building.
  • Maintain visibility over existing and planned automations, identifying opportunities for reuse, consolidation, and technical debt reduction.
  • Liaise with UiPath vendor support and external service providers, as required.
  • Document key technical decisions, standards, and implementation approaches to support sustainability.

Requirements:

  • An advanced university degree (master’s or equivalent) in information technology, computer science, Engineering, or a related field is desirable.
  • Alternatively, a first-level university degree may be acceptable provided it is combined with an additional 5 years of professional hands-on experience that is directly relevant to the expertise required by the specific assignment.
  • At least five (5) years of progressively responsible professional experience in enterprise automation or RPA, including design, delivery, and operation of production-grade automations.
  • Strong hands-on experience with UiPath, including UiPath Studio (advanced workflows, queues, and exception handling), UiPath Orchestrator administration, and unattended automation in enterprise environments.
  • Proven experience designing automations using UI-based and non-UI-based approaches, including APIs, data-level integrations, and file-based automation.
  • Solid understanding of automation lifecycle management, including logging, traceability, auditability, and error handling.
  • Experience addressing security and operational considerations, including credential management and segregation of duties.
  • Demonstrated ability to work autonomously in environments with limited existing automation capacity or documentation.
  • Demonstrated ability to work effectively with non-technical stakeholders and business units.

Source: https://careers.unido.org/job/Vienna-Enterprise-Automation-Expert/1338622955/