The United Nations Industrial Development Organization (UNIDO) is the specialized agency of the United Nations that promotes industrial development for poverty reduction, inclusive globalization, and environmental sustainability.
Responsibilities:
Act as the primary technical authority and advisory reference for UNIDO’s UiPath-based RPA platform, including UiPath Orchestrator and attended and unattended robots, including complex, high-risk, or cross-departmental automations.
Support stable, secure, and reliable platform operation, including incident resolution, troubleshooting, and performance improvements.
Design, review, and advise on automation solutions using appropriate approaches, including UI-based RPA, API-based automation, data-level integration, and file-based processing.
Assess when RPA is appropriate versus alternative automation or workflow solutions, considering sustainability, risk, and maintainability.
Design and operationalize pragmatic and lightweight RPA governance standards and technical guidelines, including development practices, access models, documentation requirements, and quality assurance mechanisms.
Perform automation-focused process analysis, challenging and refining processes prior to automation.
Provide hands-on support for complex or high-risk automations and production issues.
Coach junior colleagues and contribute to internal knowledge transfer and capacity building.
Maintain visibility over existing and planned automations, identifying opportunities for reuse, consolidation, and technical debt reduction.
Liaise with UiPath vendor support and external service providers, as required.
Document key technical decisions, standards, and implementation approaches to support sustainability.
Requirements:
An advanced university degree (master’s or equivalent) in information technology, computer science, Engineering, or a related field is desirable.
Alternatively, a first-level university degree may be acceptable provided it is combined with an additional 5 years of professional hands-on experience that is directly relevant to the expertise required by the specific assignment.
At least five (5) years of progressively responsible professional experience in enterprise automation or RPA, including design, delivery, and operation of production-grade automations.
Strong hands-on experience with UiPath, including UiPath Studio (advanced workflows, queues, and exception handling), UiPath Orchestrator administration, and unattended automation in enterprise environments.
Proven experience designing automations using UI-based and non-UI-based approaches, including APIs, data-level integrations, and file-based automation.
Solid understanding of automation lifecycle management, including logging, traceability, auditability, and error handling.
Experience addressing security and operational considerations, including credential management and segregation of duties.
Demonstrated ability to work autonomously in environments with limited existing automation capacity or documentation.
Demonstrated ability to work effectively with non-technical stakeholders and business units.
