The HR Analyst, Client Services will be responsible for coordinating/administering the recruitment of staff in the region and for supporting the Regional HR Team in the delivery and flawless execution of HR services and programmes to field-based managers and staff focusing on HR analytics, metrics and HR systems.
Responsibilities:
Coordinate the recruitment aspects of the staff planning process: evaluating structure, job design and recruitment projections throughout the region.
Monitor and update recruitment plans on behalf of the HRBP and the HR Specialist, as required.
Participate in operating meetings with the clients (region and COs) when possible to gain an understanding of the operating environment and business needs.
Coordinate/administer all aspects of recruitment delivery, striving to minimize time to fill vacancies and continuously seeking opportunities to improve processes and communications to client managers and candidates.
Maintain the integrity and objectivity of the HR processes ensuring compliance with UNFPA’s HR policies and recruitment objectives.
Support the Regional HR team with recruitment drives and work closely with the HR Adviser, Talent Acquisition, to support any corporate batch hiring processes;.
Coordinate the work required for the appointment and exit processes.
Assemble learning materials related to onboarding, including workshops, manuals, employee handbooks, etc.
Reporting to the HRBP, act as the focal point for key HR processes in the region.
Train non-HR staff involved in recruitment in Country Offices, such as HR Focal points and OMs, on relevant policies and recruitment processes and support them with timely advice as needed.
Assist with contracting of recruitment agencies, as needed, and assume responsibility for overall adherence to both procurement and financial reporting requirements in the team;
Ensure service levels with external suppliers are tracked for continuous improvement.
Contribute to the tracking and monitoring of HR metrics to measure the effectiveness of core HR activities.
Partner with relevant stakeholders to ensure compliance and programme delivery in the areas of duty of care, PSEA, evaluation, audit, investigations, ethics.
Partner with relevant UNDP-BES or local UNDP office for benefits and entitlements matters.
In collaboration with DMS, PSD and Corporate HR participate in the definition and implementation of country realignment processes.
Maintain and coordinate the master schedule of HR events in the regional offices where training/dissemination of corporate initiatives are included, to ensure consistency of coverage of country offices throughout the year.
Track HR budgets and expenditures, ensuring all is properly charged.
Education:
Advanced university degree in human resources, business administration, public administration or related discipline.
Work Experience:
Two years of relevant work experience in human resources with focus on recruitment and/or HR client services;.
Knowledge of HR policies and their application in the employment life cycle.
Ability to understand the HR service needs of the business units.
Proficiency with recruitment and HR systems/software applications.
Strong analytical skills and mastery current office software.
Excellent organizational skills and ability to multitask in a fast-paced work environment.
Excellent communication skills, including experience in drafting reports and preparing presentations.
Proven ability to handle sensitive and confidential information.
Proven ability to work with senior management and to work in project teams.
Strong collaboration and team skills.
Languages:
Fluency in English is required; knowledge of other official UN languages, preferably French and/or Spanish, is desirable.
