Humanitarian Cluster Information Manager

International Medical Corps, Venezuela

Skill Required:, IT and ICT
Preferred Experience: 
3 Years
Closing Date for Applications: 
21st August, 2020

Job Description

Job Summary

Humanitarian Cluster information manager, seconded to PAHO to support cluster coordination and to provide humanitarian coordination/information management support to the Health Cluster. S/he will work closely with PAHO, OCHA and other partners to ensure information sharing and coordination.
The Humanitarian Cluster Information Manager reports, and is responsible primarily to the IMC Country Director and technically to the Country Representative of the health cluster's lead agency (PAHO). Depending on the nature and extent of the crisis, the country's context, the structure of the overall international humanitarian response, and the operational capacities of the health cluster's members, peripheral health hubs with designated zonal health cluster focal point agencies may need to be set up to better respond to the needs of the affected populations.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive.

  • Support the Identification and make contact with health sector stakeholders and existing coordination mechanism, including national health authorities, national and international organizations and civil society;
  • Hold regular coordination meetings with country health cluster partners, building when possible on existing health sector coordination fora;
  • Support to collect information (wwww) from all partners on Who’s Where, since and until When, doing What, and regularly feed the database managed by OCHA (4W). Provide consolidated feedback to all partners and the other clusters;
  • Support to collect information (wwww) from all partners on Who’s Where, since and until When, doing What, and regularly feed the database managed by OCHA (4W). Provide consolidated feedback to all partners and the other clusters.
  • Support the assessment and monitor the availability of health services in the crisis areas provided by all health actors using GHC tool: Health Resources Availability Mapping System;
  • Ensure that humanitarian health needs are identified by planning and coordinating joint, inter-cluster, initial rapid assessments adapting to the local context the IRA tool, as well as follow-on more in-depth health sub-sector assessments, as needed.
  • Support to mobilize Health Cluster Partners to contribute to establishing and maintaining an appropriate Early Warning and Response System, and regularly report on health services delivered to the affected population and the situation in the areas where they work.
  • Support and contribute to the joint health cluster analysis of health-sector information and data (see points 3, 4, 5 and 6) leading to joint identification of gaps in the health sector response and agreement on priorities to inform the development (or adaptation) of a health crisis response strategy.
  • Support the HCC to represent the Health Cluster in inter-cluster coordination mechanisms at country/field level, contribute to jointly identifying critical issues that require multisectoral responses, and plan the relevant synergistic interventions with the other clusters concerned.
  • Support to lead a joint Health Cluster contingency planning for potential new events or set-backs, when required.
  • Support the provision of leadership and strategic direction to Health Cluster Members in the development of the health sector components;
  • Promote adherence of standards and best practices by all health cluster partners taking into account the need for local adaptation.
  • Support the identification of urgent training needs in relation to technical standards and protocols for the delivery of key health services to ensure their adoption and uniform application by all Health Cluster partners. Coordinate the dissemination of key technical materials and the organization of essential workshops or in-service training.
  • In a protracted crisis or health sector recovery context, ensure appropriate links among humanitarian actions and longer-term health sector plans, incorporating the concept of ‘building back better’ and specific risk reduction measures.
  • Monitoring key information networks, including media and UN sources, to collect and analyse crisis data.
  • Providing regular updates on developments relating to the North East response, notably the humanitarian, access and security contexts and related needs, gaps and priorities.
  • Triangulation of information through networks with partners from across the humanitarian response (e.g. NGOs, UN, academia).
  • Leading on developing and collating information products as needed (eg. Briefing background, communications materials).
  • Monitoring and managing up-to-date information and results of PAHO and OCHA supported humanitarian program including log-frame.
  • Creating and disseminating humanitarian information products to provide OFDA and other partners on the humanitarian situation.
  • Supporting and updating key audiences, on potentially complex humanitarian policy and program decisions,
  • Ensuring proper flow of internal and external communication

Compliance & best practices:

  • Committed to fraud detection, risk reduction and fraud reporting; ensure compliance with IMC policies and procedures, donor regulations and local laws.
  • Ensure procurement, transfers and disposals of commodities and software that are subject to Export Compliance are in line with applicable licenses or need new licenses and related actions are properly documented.
  • Ensure that vendor due diligence actions are carried out (and documented) as per required procedures including vendor registration, vendor performance, price/vendor information shared among NGOs, market surveys conducted regularly. Conduct physical verification as required.
  • Work with Finance, Compliance and audit focal points to assess compliance with internal controls and required procurement documentation. Conduct verification of Procurement Inspection checklist and ensure that risks associated to procurement are evaluated regularly and plans are developed to tackle those. Review procurement documentation, internal and external audit reports to detect procurement related risks. Work with country teams to implement corrective measures.
  • Work with senior budget holders review Warehouse spot check calendars is developed to ensure that risks associated to warehouse management are highlighted and plans developed to tackle those. Conducts spot check and control evidence verifications as required.
  • Work with Program Audit Unit team to assess implementation of supply chain and procurement planning procedures for existing and future projects, report gaps and propose corrective measures
  • Code of Conduct
  • It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.


  • Medical degree; preferably with a Master’s in Public Health from accredited institutions.2-3 years of experience in a senior-level management position in a field-based post;


  • Minimum 10 years’ experience in overseas programs (preferably in developing country or low-resource settings with NGOs) with at least 5 years at the Manager or similar level relating to emergency medicine, primary health care, including clinical management of rape, maternal, newborn and child health, reproductive health, HIV/AIDS, and communicable diseases, CMAM, and health-related BCC
  • Socio-cultural and political knowledge of the country/region
  • Experience on writing / developing project proposals and implementation reports.
  • Excellent decision-making skills.
  • Team player and strong communication skills, both oral and written.
  • Proficient in computer applications, especially with MS Word and MS Excel, and MS PowerPoint.
  • Creativity and the ability to work with limited resources.


Recommend your friend

Copyrights 2017. All rights reserved | Technology Partner: Indev Consultancy Pvt. Ltd