Under the direct supervision of the Programme Management Office (PRMO) - Senior Associate, who reports to the Head of Support Services, and technical guidance of the ICT colleagues in HQ, the ICT Assistant is responsible for the efficient and effective ICT management and support to the operations in a given geography. In the discharge of his/her duties, the ICT Assistant liaises with UNOPS Programme support colleagues in order to ensure the best support.
Responsibilities:
Assist in building data pipelines using automation tools like n8n and Prefect to process project data.
Clean, transform, and analyze data from spreadsheets, dataframes, databases, and APIs.
Assist in setting up error handling, logging, and monitoring for automated flows.
Help maintain and improve the internal web application using HTML/CSS/JS/Python.
Create simple dashboards or web components for presenting workflow or analytical data.
Support the integration of AI tools (Google AI) for tasks such as document summarization, report generation, and chatbot integration.
Assist in developing and maintaining no-code/low-code AI/Automation platforms.
Support the integration of AI tools (Google AI) for tasks such as document summarization, report generation, and chatbot integration.
Assist in developing and maintaining no-code/low-code AI/Automation platforms.
Document code and technical processes for web applications and automated workflows.
Create user manuals for web applications and automated workflows.
Share knowledge and best practices with other team members.
Education:
A secondary school certification with 4 years of relevant experience.
A bachelor's degree, preferably in Computer Science, Information Systems/Technology, Engineering, or any related technical field, with 1 year of relevant experience.
Professional or technical diploma with 2 years of relevant experience.
Work Experience:
Programming languages such as Python, JavaScript, etc. is required.
Understanding of relational databases, especially SQL is required.
Familiarity with ChatGPT, Gemini, or similar AI tools is required.
Programming skills in web development, including backend, frontend, and microservices are desirable.
Experience with workflow or data automation using tools or AI frameworks such as Google Sheets, Google Collabs, Pandas, n8n, Prefect, Airflow, LangChain, or CrewAI is desirable.
Basic understanding of authentication and authorization (e.g. JWT, OAuth2), 1-way hashing for password, and 2-way encryption for secure data transmission (e.g. HTTPS, SSH) is desirable.
Languages:
Full working knowledge of English is required.
Knowledge of another official UNOPS language is an asset.
