The United Nations (UN) Office for the Coordination of Humanitarian Affairs (OCHA) is the UN Secretariat department responsible for bringing together humanitarian actors to ensure a coherent response to complex emergencies and natural disasters. OCHA also ensures that there is a framework within which each actor can contribute to the overall response effort. OCHA's mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.
The Information Management (IM) function, is responsible for both defining and implementing OCHA's information and technology strategy while introducing more effective ways of developing and delivering digital information and technology services that serve OCHA staff and the larger humanitarian sector. The Digital Services team has been recently established to focus on high priority projects that bring together a variety of IM’s existing sections/projects as well as other OCHA platforms. The teams within IM are responsible for a range of matters including humanitarian data (HDX), response-based websites (ReliefWeb & HumanitarianResponse.info) and applications (Digital Situation Report & Humanitarian.ID), technical infrastructure (email, document management, connectivity, etc), and both support to and capacity development of field-based information management officers.
The intern is based in the Hague, within the Digital Services Section, Information Management Branch. The intern reports to the Programme Management Officer within the Digital Services Section, Information Management Branch.
Daily responsibilities will depend on the individual's background, duties may include but are not limited to lending support to projects and/or activities within the branch/Division of assignment. The intern does not need to have a technology background, but rather a strong research background combined with a general interest in technology. In particular, the intern will:
- Undertake research at the interaction of (new or emerging) technology and humanitarian affairs in topics such as artificial intelligence, big data, low-no code solutions, blockchain, quantum computing and UAVs. The aim would be to identify how these already or potentially could affect humanitarian response.
- Draft reports and/or guidelines to help articulate research findings and guide other humanitarians to better understand and possibly adopt the new technology, process or approach.
- Conduct and draft research aimed at improving the integration of digital humanitarians and remote information management into humanitarian response.
- Speaks and writes clearly and effectively
- Listens to others, correctly interprets messages from others and responds appropriately
- Asks questions to clarify, and exhibits interest in having two-way communication
- Tailors language, tone, style and format to match the audience
- Demonstrates openness in sharing information and keeping people informed
- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
- Keeps abreast of available technology
- Understands applicability and limitations of technology to the work of the office
- Actively seeks to apply technology to appropriate tasks
- Shows willingness to learn new technology
To qualify for an internship with the United Nations Internship Programme, applicants must meet one of the following requirements:
- be enrolled in a graduate school programme (second university degree or equivalent, or higher);
- be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent);
- Interested candidates must be pursuing or pursued their degree in areas related to this Job Opening:Business Administration (General, Management, or Computer Science), International Relations, Policy Development, Management (General, Information Systems), Information Technology (Information Management, Information Systems, or Information Architecture, Information Systems) or a related field.
In addition, interested candidates must:
- Be computer literate in standard software applications including MS Suite (Word, Excel, Power Point);
- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and,
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
- No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
- English and French are the working languages of the United Nations Secretariat. Fluency in English (both oral and written) is required. Knowledge of French is desirable. Knowledge of another UN official language is an advantage.