The IT Analyst will report to the ITSFE team lead and will work closely with finance clients primarily focusing on supporting the modern cloud-based web applications built for IDA Mobilization, IBRD Corporate Finance (DFCII), Concessional finance & Accounting units. He/She will also be expected to provide support to maintain the business applications systems landscape, cross support enterprise initiatives that have touchpoints with core business processes and co-ordinate the delivery of ongoing maintenance services. His/Her primary responsibilities will include:
Responsibilities:
Support and maintain the new generation of IDA, TF F&A and Corporate Finance cloud-based systems (Azure based web applications, dashboards and reports) with interfaces to SAP and other Enterprise Systems.
Establish systems to monitor the operating efficiency of existing application systems and provide (or arrange for) proactive maintenance.
Pro-actively liaise with the onsite and offshore teams (IT teams and business clients) to ensure IT support activities are on-track within defined specifications.
Facilitate the transition of application support activities for new applications, from original development team to the offshore support team.
Develop code, and/or configure and test programs from clear specifications
•Prepare documentation of all procedures used in systems.
Develop detailed flowcharts to show processing logic for programs.
Debug systems and provide daily operational support for production systems, as per the guidance from the team lead.
Participate in user training as appropriate.
Provide production support and preventive maintenance and on call support as appropriate.
Collaborate with business analysts, project managers, and/or clients to analyze and clarify requirements.
Assist in the development of technical specification documents.
Test own work and contribute to the development of test plans and participate in post-implementation reviews.
Understand the organizational mission, values, operations and goals and ITS policies and procedures and serve as a resource to other professionals. Ensure team is compliant and in alignment of the same.
Requirements:
Master's degree with 2 years relevant experience or Bachelors Degree with a minimum of 4 years relevant experience and experience preferably with MDBs.
Experience working with geographically distributed teams across different time zones.
Proven work experience in implementation and development of cloud-based solutions on an enterprise scale, specifically on Microsoft Azure platforms. Good knowledge of Azure Services (APM, ASE, AKS, Key Vault, SQL Server) and Azure Data platform (ADF, Azure Analysis Services, BLOB, Data Lake, Power BI etc.,).
Strong experience in working with custom developed interfaces from Azure cloud solutions to SAP R/3, SAP BW and other applications.
Familiarity with industry standard processes defined for systems design, database design, development, testing, and integration phases of a project and agile based implementations.
Hands-on experience with Microsoft .Net, Angular, MS SQL, Azure Functions, ASE, AKS, Azure AD process, Azure Data Lake and APIGEE gateway technologies.
Track record demonstrating eagerness to learn new things while effectively contributing to the active work program.
Demonstrated ability to effectively liaise with stakeholders on requirements, documenting issues, and getting consensus on resolutions.
Experience in change management procedures and use of ADO/PLM processes for execution.
Proven ability to contribute to projects with minimal guidance.
Capacity to work both independently and in a team.
Excellent communication (oral & written) and collaboration skills.
