The incumbent will ensure strategic alignment with WFP’s digital transformation roadmap, operational integration with cooperating partners, and the achievement of efficiency and accountability targets under the Country Strategic Plan (CSP) and coordinating with the Business Stakeholders at the Country Office, Regional. Office and Headquarters level) and collaborating with external parties such as Service Providers, Cooperating Partners and other UN Agencies.
Responsibilities:
Serve as the focal point for digital assistance coordination across WFP South Sudan functional Units and Activities including Programme, CBT, Nutrition, Supply Chain, RAM, Finance, and MEAL.
Collaborate and partner in digital transformation working groups, ensuring governance frameworks, SOPs, and implementation guidelines are standardized and followed.
Liaise directly with global team, regional office and global support teams to address technical issues related to digital tools and ensure South Sudan operations are compliant with global assurance, data protection, and audit requirements.
Coordinate and contribute to the review of Field Level Agreements (FLAs), ensuring digital assistance requirements, data management standards, and system interoperability obligations are clearly integrated and adhered to by cooperating partners.
Analyze pre-deployment ICT needs and develop costed workplans for DAS implementation, ensuring adequate staffing, equipment, and connectivity resources are in place. Oversee risk management, quality assurance, and change control processes across all DAS deployments, ensuring adherence to WFP standards and donor requirements.
Design and deliver comprehensive capacity-building plans for WFP and cooperating partner staff, including field-level DAS support teams.
Provide direct mentorship and technical supervision to newly recruited IT or field technology officers supporting digital assistance implementation.
Promote the adoption of digital literacy initiatives under the WFP “Go Digital” strategy to strengthen national capacities.
Contribute to and supervise preparation of operational updates, progress reports, and audit responses related to digital tools performance and compliance.
Coordinate system performance reviews, lessons-learned sessions, and continuous improvement actions.
Support in identifing, and piloting, and introducting of innovative digital solutions that enhance beneficiary management, accountability, and field connectivity (e.g., Starlink, mobile money integration, biometric validation).
Ensure harmonization and scalability of digital tools to meet future operational needs and expansion plans.
Perform any other duties assigned by the supervisor.
Requirements:
Advanced university degree in Information Systems, Computer Science, Information Technology, Data Science, or a related field or first university degree with additional years of relevant work experience.
For candidates with a master’s degree or higher: A minimum of 3 years of progressive experience in digital systems implementation, preferably within in complex emergency settings.
For candidates with a bachelor’s degree: A minimum of 5 years of the above experience is require.
Previous experience in emergency support operations and/or in hardship duty stations is essential.
