Learning Development Associate

United Nations High Commissioner for Refugees, Budapest, Hungary

Skill Required:, Education Advising
Preferred Experience: 
3 Years
Closing Date for Applications: 
16th March, 2021

Job Description

Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).


Learning Development Associate

Organizational Setting and Work Relationships

  • This job contributes to talent development approaches and activities. The role is to assist in the development of relevant corporate learning and development strategies and the design and delivery of customized solutions for colleagues in functional areas, managers and leaders in order to improve performance and contribute to career pathways. In doing so this will contribute towards building a positive UNHCR learning culture. In addition, the incumbent will also support the design and deliver of learning and development activities related to Bureaux and operational priorities.
  • Under the direct supervision of the supervisor who will provide overall direction and guidance in connection with the work, the incumbent will provide full scale administrative support to learning activities in area of responsibility. This includes but not limited to preparations of cost estimations, stakeholder management with trainers, venues and field offices, learner management with participants and Learning Management System administration.
  • The incumbent supports the management of a portfolio of relevant activities in the Unit and may supervise staff members whose performance the incumbent will monitor and whom the incumbent will guide and support in their day-to-day functions.
  • The job requires the incumbent to contribute the unit¿s work both internally with the Divisions and Bureaux and in coordination with regional and field offices and external partners concerning capacity building and awareness raising activities to ensure appropriate cross-linkages of all UNHCR learning and development programmes with functional and management/leadership component.
  • All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


  •  Support the training needs assessment, design and delivery of learning offerings including distance learning, coaching, eLearning, workshop and other approaches using various tools and platforms.
  •  Support organization and facilitation of workshops, training courses and promotional activities for both UNHCR staff and partners (including implementation of all logistical arrangements relating to promotional and training activities).
  •  Support the effective coordination of training activities and liaise on all levels, jointly with key stakeholders on any platform.
  •  Contribute to the development of written materials, guides and job aides to be used for learning/staff development purposes.
  •  May manage the delivery of smaller learning activities.
  •  Assist the development of written materials, guides, job aides, manuals, etc. to be used for training/learning/staff development purposes.
  •  Ensure learning materials are uploaded into the Learning Management system if required.
  •  Contribute input on systems and procedure development.
  •  Select information and records in specified formats for use by others in preparing reports, correspondence, technical papers, project or programme plans and general reference documents.
  •  Monitor the expenditure and processes the day-to-day transactions under the approved budget.
  •  Enter data into ERP, liaises with other UNHCR sections to facilitate payments and prepares periodic unit expenditure reports and any other ad-hoc reporting needed; compiles statistics as required or directed.
  •  Make travel and hotel reservations, prepares travel authorization forms and assembles and dispatches information and training material.
  •  Establish and maintain the Unit¿s electronic and hardcopy filing system, including databases.
  •  Prepare consultancy contracts and/or internship documents, reports as required.
  •  May supervise and/or train interns.
  •  Perform other related duties as required.

Minimum Qualifications

  • Education & Professional Work Experience
  • Years of Experience / Degree Level
  • For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
  • Field(s) of Education
  • Not applicable.
  • Certificates and/or Licenses
  • Administration; Adult Education; Business Administration;
  • Communication; Project Management; Human Resources;
  • Human Rights; Information Management; International Development;
  • International Law; Journalism; Logistics;
  • Management; Organizational Development; Social Work;
  • Politics; or other relevant field.
  • (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience


  • Minimum 3 years of relevant professional experience in progressively responsible administrative functions, preferably related to administration, pedagogical activities and/or provision of training. Experience with an Enterprise Resource Management system.


  • Prior exposure to functions related to office administration. Experience with UNHCR's operations and procedures. Experience with distance learning and learning management software. Exposure to UNHCR specific learning/training activities.

Language Requirements

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


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