Manager Programme Quality

ZOA, Sana’a, Yemen

Skill Required:, Project/ Programme Management
Preferred Experience: 
3 Years
Closing Date for Applications: 
7th April, 2019

Job Description

About ZOA

ZOA is an international NGO, which offers RELIEF to people who are affected by conflict or natural disasters. ZOA wants to contribute to a new perspective of HOPE in which people work together for a promising future in dignity and mutual trust. Together with the affected communities, we work on the RECOVERY until they can provide to take care of their livelihoods. The work of ZOA is coordinated from the Netherlands. From there ZOA operates in seventeen countries in Africa, Middle East Region and Asia. ZOA works approximately with 900 employees worldwide.

ZOA is looking for a Manager Programme Quality

ZOA’s Programme in Yemen

In May 2012, ZOA got established in Yemen, to respond to the developing humanitarian crisis. The main focus of the programme is to support conflict affected communities in their WASH, Food Security, livelihoods, Health, Nutrition, and NFI needs. Target areas are Hajjah, Hodeidah, al Mahwit, Sana’a, Aden, Lahj, and Shabwah governorates. ZOA works alongside local partners. Creating and strengthening of local capacity is an important element of the programme.

Your challenge

Your challenge is to guarantee high quality programmes by advising the line management. Also, you provide major input in programme formulation, monitoring and evaluation, and submit project proposals to potential donors.

Your main tasks and responsibilities

Programme Quality

  • Advising and supporting Programme Managers (PGM) on the development of Program Plans and project proposals;
  • Ensuring gender and conflict sensitive project design and implementation;
  • Developing knowledge management at country level and contributing to organisation wide knowledge management.

Planning, monitoring and evaluation

  • Contributions to the Country Strategic Annual Plan (CSAP), with a specific responsibility for the quality and consistency of program planning;
  • Develop a comprehensive and suitable PM&E system and capacitate the country team and implementing partners how to use it;
  • Monitoring and evaluation of the quality and effectiveness of program and project implementation (prior experience is crucial).

Donor relations, proposal development and writing

  • Support the CD in cluster coordination mechanisms and participation in internal/external assessment missions;
  • Develop and write donor proposals in line with the agreed upon programme plans and country annual plan and provide adequate support to line managers in the design (prior experience is crucial).

Capacity Building national implementing partners

  • Support Programme Managers in identifying suitable national implementing partners;
  • Conduct partner assessments;
  • Establish a capacity building plan for national partners regarding project cycle management, vision and strategy, CHS, gender mainstreaming, organisational capacity building including finances HR.

Your profile

Identity:The candidate is expected to fully support the vision and mission of ZOA.


  • University degree in a humanitarian, development or other relevant field;
  • At least three years’ field experience in a development country;
  • Good spoken and written command of English;
  • Research skills;
  • Successful track record in program and proposal development with different donors.


  • Conceptual flexibility;
  • Logical thinker;
  • Interpersonal sensitivity.


  • Customer-friendly attitude;
  • Result-oriented approach.

Special conditions

Duty station will be Yemen;

This is not a family or accompanied post;

Rest and recuperation conditions apply for this post (after every 8-week rotation in Sana’a).

Do you need more information?

For more information about ZOA, please visit at our website

If you have questions about this vacancy, you can contact Mrs. Nienke Maris HR Officer, email

Interested and you want to apply?

ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.

If you are interested in this position, please apply directly through our website: CV’s of no more than 5 pages in length are appreciated.

Please provide at least 3 references related to your previous employment listed in the application. References of previous positions held should not be older than five years.

Only selected candidates will be contacted and invited to participate in the process of recruitment. A written test will be part of the recruitment procedure. Documents that do not match the profile above will not be considered. Internal candidates will have priority, in case of similar results.

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