The Department of Programs is the central management and coordinating function for program delivery and capacity development. It is responsible for the implementation of IDLO’s global program portfolio for field and non-field locations in line with organizational strategy.
Under the direct supervision of the Program Lead, and in coordination with the Program Team and the Program Monitoring Specialist at HQ, the Monitoring and Reporting Manager is responsible for developing and implementing monitoring frameworks and for leading and coordinating on reporting, to ensure donor compliance and provide optimum efficient and effective support to IDLO’s programming in Afghanistan. The Monitoring and Reporting Manager supervises and mentors a Team of nationally recruited personnel.
The Monitoring and Reporting Manager may represent IDLO with Partners, IDLO HQ staff and Government officials, technical advisors and experts, donors and civil society.
IDLO IN AFGHANISTAN
For over 15 years, IDLO has been assisting Afghanistan to develop a more inclusive, accessible, and professional justice sector. IDLO is currently implementing three projects in Afghanistan covering professional capacity development, access to justice, and a large-scale assessment of the justice sector. In its programmatic work, IDLO has developed a strong partnership with a broad range of Government stakeholders including the Supreme Court, Attorney General’s Office, the Ministry of Justice (among other Ministries), as well as civil society organizations promoting access to justice.
Summary of Functions:
- Design and manage systems for program monitoring.
- Lead reporting on program results for external audiences.
- Prepare for and support external program evaluations.
- Facilitate programmatic learning based on monitoring and evaluation.
- Ensure program compliance with donor contract as well as quality standards.
Key results expected:
Specifically, the incumbent will be responsible for the following duties and tasks:
- Ensure that Monitoring, Evaluation, and Learning (MEL) activities are properly planned and executed for IDLO programs in Afghanistan;
- In coordination with the Program Team, lead the design and revision of MEL Plans, including: theory of change, logic model, logical framework, SMART key performance indicators, and monitoring framework.
- Develop work plan tracking tables, indicator tracking tables (including baselines and targets), and risk registers to monitor program implementation, performance, and risk management.
- Design and maintain data collection tools and procedures to facilitate monitoring, analysis, and reporting;
- Refine tools to monitor training activities, including conducting the necessary research to ensure that data collection protocols are user friendly and meet program requirements;
- Ensure data quality through clear program monitoring and data entry procedures, division of roles and responsibilities, and periodic reviews;
- Contribute to the harmonization of data management across Afghanistan programs;
- Lead, oversee, and coordinate the production of accurate program reports including biweekly, quarterly, and annual reports; success stories; briefing materials; fact sheets; and training summaries, as required;
- Provide rapid responses to requests for information from IDLO, donors, or partners;
- Regularly review progress and liaise with the Program Team to identify and document good practices, success stories, and issues with program delivery and implementation;
- Collaborate with the IDLO Evaluation Team to prepare for and support fieldwork to inform external performance evaluations.
- Create internal and institutional opportunities to disseminate programmatic knowledge and MEL good practices both within the Program Team and to other IDLO programs;
- Orient and provide training for Program Team personnel on IDLO policies and reporting requirements, including IDLO’s approach to evaluating training activities; IDLO Monitoring Guidelines; IDLO Evaluation Guidelines; and related systems, tools, and processes;
- Design and implement capacity development activities on MEL and reporting for partner Afghan institutions;
- Coordinate with other components to leverage efforts and resources on common issues.
IDEAL CANDIDATE PROFILE
Education and Experience
- Advanced university degree in international development, law, or other relevant social sciences.
- Minimum 7 years of relevant professional experience ideally within an international organization.
- Demonstrated ability to produce high quality and context-rich results reporting in English.
- Demonstrated MEL experience in capacity development and rule of law programming would be an asset.
- Prior experience working in Afghanistan or a similar context is an advantage as is experience with USG-funded projects.
- Fluency in English is required.
- Knowledge of Dari or Pashto would be an advantage.
Specific knowledge, skills and behavioral competencies
- Familiarity with standard program monitoring and data management tools, as well as with results-based management and MEL principles.
- Excellent English written and verbal communication skills.
- Good knowledge of Microsoft Word, Excel and PowerPoint. Proficient in using other ICT and internet software.
- Works well with others and actively participates. Shares information, contributes, encourages and motivates others to become involved in team activities. Provides constructive feedback and willingly helps others. Contributes to a fair environment that fosters collaboration and cooperation. Works effectively across and within IDLO organizational boundaries.
- Acts as a role model and offers guidance to colleagues. Takes initiative to share knowledge, experiences and information with others. Accepts and gives constructive feedback (up, down and across) to develop and motivate others.
- Proven ability to complete tasks and deliver results.
- Ability to work under pressure with tight deadlines, flexibility and an entrepreneurial spirit.
- Ability and willingness to work and live in hostile environments.
- Keen sense of ethics, integrity, and commitment to IDLO’s mandate. Self-motivated and dynamic with a willingness and ability to use initiative to assist the organization to achieve its objectives.