Municipal Information Technology Officer

United Nations Development Programme, Suai, Timor-Leste

Skill Required:, IT and ICT
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
10th October, 2020

Job Description


Since the beginning of the country, decentralization has been considered a tool for the nation’s development. Initial steps towards this process began nearly 10 years ago with the territorial administrative division of Timor-Leste and the initiation of the deconcentrating process. In 2016, progress was seen with the establishment of four Municipal Authorities (Baucau, Bobonaro, Ermera, and Dili) and eight Municipal Administrations (Aileu, Ainaro, Cova Lima, Lautem, Liquiça, Manatuto, Manufahi, and Viqueque) in the country. This was further reinforced by the adoption of a new Suco Law in 2016 and the Decree Laws 4/2014 and 3/2016. In 2019, with the Government Resolution N 11/2019, the government reaffirmed its “commitment and determination to implement the Strategy for Decentralization”. To make this process possible and further consolidate local development in the country, new skills and capacities need to be built, particularly in the areas of finance, administration, procurement, management, transparency, as well as data collection and analysis.

To address the abovementioned challenges, the project will promote informed policy development and capacity building of municipal public servants. The overall objective of the project is to contribute to Timor-Leste's sustainable development. More specifically, it aims to support the deconcentration and decentralization process, bringing governance, public administration, and services closer to people, for both women and men, giving special attention to the needs and priorities of people living in vulnerable situations.

The project activities were designed around three different components which will contribute to three main expected results:

  • Strengthened capacity of the National Parliament in Timor-Leste.
  •  Improved capacity of municipal public servants to deliver services at local level.
  •  Improved capacity of local institutions to collect, analyze and use reliable and timely socio-environmental disaggregated data (development of a Municipal Portal).

Duties and Responsibilities

Under the supervision of the Project Manager and Chief Technical Adviser on Decentralization and Local Development, in close collaboration with the Community Mobilizer for the respective Municipalities, the selected person will provide technical advice and training on IT-related activities of component B and C (Increased Capacity of Municipal Public Servants and municipal portal) of the project at municipal level:

  • Provide technical support to the implementation Municipal Portal in mentioned municipalities including database configuration, server configuration, deployment, and administration.
  • Oversee and support periodic data collection and consequent updating of database systems.
  • Support the implementation of project component B in collaboration with project team particularly with Community Mobiliser, International and National IC of capacity needs assessment for the implementation of computers labs installation in respective municipalities.
  • Liaise with government municipal secretary and IT focal point of the respective Municipalities and in order to identify IT needs and assess the use of IT systems.
  • Support the further development and use of the Municipal Portal, including appropriate work procedures that will enable to produce relevant data in a timely manner and train users.
  • Work in partnership with IT government focal point to encourage the use of municipal IT systems and assess the use of the municipal portal. Any deviation must be addressed with the Secretary Municipal.
  • Provide guidance to municipal team in the timely production of progress reports for the municipal portal.
  • Produce documentations and diagrams of IT related material.
  • Provide on-the-job training and capacity building to municipal staff related to the duties and responsibilities mentioned.
  • Perform any other tasks assigned by the National Coordinator Municipal Portal and the National Project Manager
  • Report to the National Coordinator Municipal Portal and to National Project Manager about the progress and the challenges in supporting on data collection and data uploading.

Required Skills and Experience


  • A master’s in computer science, Informatics Engineering, and/or relevant area, with 0 year for Master’s degree of relevant working experience (or a bachelor’s degree with 2 years of relevant working experience).  


  • Experience on administration and deployment of computer systems and servers at complex sites with heterogeneous clients and servers with multiple Internet servers including fileservers, web, email, Proxy, databases, and DNS. The main operating systems is Linux, followed by VMWare and Windows.
  • Experience designing, implementing, and maintaining enterprise level data networks, including cabling, setting up network equipment (switches, routers, access points), troubleshooting and management would be an asset.
  • Experience with system analysis, database administration and design patterns. This includes programming of web-based applications (PHP) and the following Database technologies: Mysql, Postgresql and/or Microsoft SQL.
  • Great ability to identify solutions and troubleshooting for computer hardware, software, network, and systems in general.
  • Experience as a mentor/trainer in the IT field.
  • Ability to work and act under pressure and with discretion in a politically sensitive environment.
  • Good oral and written communication skills in English are essential.
  • Previous working experience with the Governmental Institutions would be an asset.
  • Good knowledge of the UN system and its procedures would be an asset.


  • English, Portuguese, Tetum. The knowledge of the local language(s) is highly valued.


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