FHI 360, Durham NC, United States
2 years of relevant work experience
Closing Date for Applications:
This position will be responsible for program support across projects funded by the United States Agency of International Development (USAID) and the United States National Institute of Allergy and Infection Diseases (NIAID). These projects support the clinical development and global rollout of HIV pre-exposure prophylaxis methods. This position provides technical assistance and support to programs; collects and compiles information relevant to programs; provides administrative and project support; provides finance support and acts as a liaison for internal units and processes; and provides travel, meetings, and other logistics support for the department.
- Provides support to program management such as troubleshooting, coordinates travel arrangements, meeting planning, and monitors program activities.
- Tracks performance against Financial Cost Objective (FCO) ID, project timelines, budget, objectives, and deliverables.
- Facilitates communication by answering partner inquires and monitoring project websites. Designs, implements, and coordinates specific program activities.
- Works with Project Manager and assists with budgets, managing grants, project materials, and information.
- Collects, compiles and analyzes information relevant to the program.
- May provide administrative support to programs as needed by writing and reviewing procedural manuals and reports.
- Provides technical assistance and support to program.
- Reviews and contributes to work plans for one or many programs.
- Documents and works with project managers to share project accomplishments, challenges, and lessons learned among internal and external partners.
- Serves as the liaison for internal units, such as finance, contracts, SalesForce, Costpoint accounting and procurement, etc.
- Supports program/project teams administratively and technically to provide high quality deliverables to clients.
There are 31 FHI360 development competencies. The focus for this particular job will be:
- Project Management (Planning and Time Management) - accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner, and orchestrates multiple activities at once.
- Problem Solving – analyzes problems, seeks input from others and considers a variety of solutions. Chooses most efficient and effective solutions with attention to the impact that solution has on other projects and tasks.
- Technical Skills and Learning – let's go of outdated processes and procedures, seeks out resources to enhance technical skills, and readily learns new industry processes, systems and products.
- Employees are expected to possess, or have high-potential for development of these three fundamental competencies.
Applied Knowledge & Skills:
- Working knowledge of concepts, practices and procedures with program and research design. Strong oral and written communication skills.
- Demonstrated proficiency with Microsoft Office suite software.
- Ability to problem solve and recommend corrective action as needed.
- Strong organizational and attention detail needed to adhere to project deadlines.
Problem Solving & Impact:
- Works on problems of moderate scope that require a review of various factors.
- Exercises judgment within defined procedures and practices to determine appropriate action. Builds rapport with internal and external contacts.
- Decisions may cause delays and affect a work unit or area within a department.
- Receives general instructions on routine work, detailed instructions on new projects or assignments.
- Uses independent judgment in determining work-flow and priorities. Typically reports to a Manager/ Associate Director/ Director.
- Bachelor's Degree or its International Equivalent preferred - Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.
- Project Management (PM) Certification preferred.
- Typically requires a minimum of 2-5 years’ experience with public health program/research support , US Government rules and regulations.
- Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.
- Must be able to read, write, and speak fluent English.
- Prior experience in travel and meeting planning
- Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
- Prior experience using Microsoft Office Suite preferred.