Programme Coordinator

International Organization for Migration

Bangkok, Thailand

The incumbent will liaise and represent COA vis-à-vis various stakeholders and be responsible for promoting IOM's refugee programming to relevant stakeholders in Thailand and in the region: IOM, the Canadian Embassies in the region and other partners that may come to play a role in our pre-departure orientation activities. 

Responsibilities:

  • Assign, guide and supervise the daily tasks of the COA Support staff, childminder and on-call interpreters.
  • Coordinate with COA Management and COA Manila-based Budget Monitoring staff regarding the monitoring of budget expenses and charges, the provision of accurate WBS, and the preparation of COA annual site budgets, in coordination with IOM Thailand Finance team. 
  • Coordinate with COA Manila staff for MiMOSA entries and other statistical matters.
  • Maintain an inventory of all materials and coordinate with the COA Manila staff for printing and shipping of COA materials to permanent and mobile training locations. 
  • Plan, schedule and timely deliver pre-arrival information and orientation sessions, in-person, telephonic or virtual, to youth and adult refugees, in Thailand and in other locations, as required. 
  • For maximum uptake of refugees, timely coordinate pre-departure orientation details with IOM colleagues in Resettlement OPS and Medical Health Department (MHD).
  • Oversee and coordinate all pre-session details:  training room preparation, equipment, materials, snacks/meals, reimbursement of transportation, hiring of interpreters and childminders, whenever required.
  • Submit COA statistical reports in MiMOSA within the required timeline after completing a COA session (typically 2 days).
  • Deliver COA sessions that address refugees’ needs for both information and protection; therefore, adapting session content and training tools and activities to various training modalities, purposes and beneficiaries.
  • Keep abreast of changes in Canada vis-à-vis resettlement in general and vis-à-vis content of pre-departure orientation and information sessions and contribute to the creation of Standard Operating Procedures (SOPs), lesson plans, agendas, PowerPoint presentations, activities, and facilitation guides for COA Thailand staff. 
  • Be familiar with Canada’s refugee resettlement programs:  GARs, PSRs, Blended VORs and JAS cases as well as with the supports and services that are offered in Canada to refugees at a post-arrival stage. 
  • Write narrative reports (field, bi-monthly, quarterly and annual) that present accomplishments and challenges, gather statistics and maintain statistical records.
  • Whenever required, coordinate COA mobile session delivery details:  travel, security, procurement, medical, and finance with the appropriate IOM departments; as well as training details:  scheduling of sessions, shipping of materials in the language of COA participants, arranging refugee transportation and lodging, ensuring the timely upload of stats in MiMOSA and the preparation of narrative reports. Timely coordinate all COA charges made during remote training session deliveries with IOM Finance staff in receiving missions.
  • Contribute to the development of surveys and promotional tools aimed at increasing the uptake of pre-departure services among refugees. 
  • Contribute to the global development of the COA programme by participating in staff development workshops, exchange programs, and Training-of-Trainers seminars, etc.
  • Engage in continuous self-directed study for professional development, as required by IOM and COA.
  • Undertake duty travel as necessary.
  • Perform other duties as may be assigned from time to time.

Education:

  • Bachelor’s Degree in  Political or Social Sciences, Law and/or International Relations, Education or a related field with at least four years of relevant work experience.
  • High-school diploma with at least six years of relevant work experience.
  • Accredited Universities are those listed in the UNESCO World Higher Education Database.

 Work Experience:

  • Experience providing information and orientation to and engaging with refugees is an advantage.
  • Proven ability to communicate cross-culturally, clear and concise communication in writing (English).
  • Demonstrate ability to work effectively with a variety of stakeholders.
  • Experience in leading interactive training seminars or orientation sessions for youth and adults.

Skills:

  • In depth knowledge of the broad range of migration related subject areas dealt with by the Organization, with a focus on refugee resettlement.
  • Knowledge of pre-departure orientation training (curriculum development, training techniques) and the use of virtual training tools.
  • Knowledge of resettlement programming as it applies specifically to Canada.
  • Knowledge of basic financial monitoring (rules and regulations).

Languages:

  • Fluency in English and Thai is required (oral and written).
  • Working knowledge in one or more of the following languages: Arabic, Dari, French, Karen, Kiswahili, Rohingya, Spanish, Tigrinya is desirable.

Source: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/17301