Protection Assistant

Danish Refugee Council, Thessaloniki, Greece

Skill Required:, Project/ Programme Management
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
9th April, 2019

Job Description


The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 8,000 employees and also 8,000 volunteers, while managing a turnover of over 400 million Euro. Based in Copenhagen (Denmark) and present in forty countries, the Danish Refugee Council is a non-profit-making, politically independent, non-governmental and non-denominational relief organization. The Danish Refugee Council is Denmark’s largest humanitarian NGO and has been ranked the 3rd best NGO in the world in 2018 (for the six consecutive years, the organization is among the top five of the NGO Advisor Annual List).

Our vision is a dignified life for all displaced. All our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.


DRC has been operating in Greece since November 2015, providing support to the Greek Ministry of Migration Policy in ensuring dignified reception conditions for refugees and migrants arriving on Lesvos island. In March 2016, DRC expanded its operations in Athens, in response to the changing context and the build-up of refugee population on mainland Greece.


DRC Greece is looking to recruit a qualified, flexible and enthusiastic professional to work for its as a Protection Assistant in the sites under DRC’s area of responsibility in North Greece. The Protection Assistant, in coordination and cooperation with the Field Protection Monitoring team, CFS team, the Legal Aid Officers, Roving Cultural Mediators and interpreters, and supervised by the Protection Manager, is expected to contribute to the protection activities.
Under supervision of the Protection Manager and in close coordination with other DRC field units, the Protection Assistant will support the implementation of all Protection objectives under DRC projects in the sites where DRC is engaged.
Furthermore, the Protection Assistant will develop and maintain good relations with the PoC, relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC’s Protection activities.

Duties & Responsibilities:

The main responsibilities will include, but will not be limited to:

  • Support the implementation of general protection activities in accordance with agreed objectives
  • Protection monitoring, data collection, and documenting of the needs of the persons of concern
  • Participate in awareness raising sessions and information campaigns for persons of concern
  • Provide appropriate and relevant information to refugees and migrants regarding their rights and services available to them
  • Participating in (joint) assessments, identifying protection concerns and reporting for follow-up
  • Support mapping of services and development of effective referral pathways
  • Identify vulnerable individuals and facilitate appropriate action, including referrals to specialized services and protective accompaniment as necessary
  • Support DRC distribution activities ensuring vulnerable individuals are identified and fast tracked for assistance
  • Participate in population profiling and verification exercises to ensure adequate and relevant data collection
  • Encourage, support and monitor community-based protection networks in the emergency reception sites
  • Provide input on case studies, best practices and lessons learned from each of the activities implemented
  • Provide translation/interpretation as necessary
  • Any other duties as may be assigned by the line manager, relevant to the achievement of Protection objectives

Collaboration and supervision:

  • Report any major issues to the protection management
  • Collaborate with DRC colleagues to resolve problems and issues as they arise
  • Ensure the observance of the DRC Code of Conduct throughout activity implementation

Required Qualifications:

  • University degree in Social science, Law, Refugee and Migration studies, International Relations, Psychology
  • Previous experience with refugees and asylum seekers is necessary
  • Computer skills
  • Fluency in written and spoken English
  • It is “Essential” that you fluently speak one of the following languages: Arabic and/or Kurdish (Sorani, Kurmanji)
  • Greek and/or French language skills are asset


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