Protection Officer PSS

Danish Refugee Council, Jalalabad, Afghanistan

Skill Required:, Project/ Programme Management
Preferred Experience: 
1 to 3 Years
Closing Date for Applications: 
23rd October, 2019

Job Description


The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home. The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced. All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.


The Psychosocial Support Officer, under the direct supervision of Senior Protection Officer (Team Leader) in Jalalabad, is primarily responsible for providing psychosocial counselling to the project beneficiaries and targeted communities, case management, referrals and follow-up, awareness raising, liaising with government and other key stakeholders and conducting trainings.


  • Provide individual and group psychosocial counselling to the project beneficiaries in Jalalabad target communities and/or at the urban Hub (community center);
  • Ensure professional psychological assessment and support for all beneficiary cases, and closely monitor and document the psychological recovery of cases.
  • Provide referral of beneficiaries for additional assistance, as needed, to internal and external service providers;
  • Conduct psychosocial information awareness raising sessions in the targeted communities;
  • Engage the men and women of the community in discussions around women’s rights and gender based violence;
  • Identify problems with GBV and access to services and provide recommendation to mitigate them;
  • Set up a monitoring system to evaluate the effectiveness and the impact of the planned individual and group psychological support on the beneficiaries.
  • Support/give training to DRC-DDG staff on how to identify signs of possible abuse affecting the beneficiaries at the center and encountered through outreach and awareness raising activities
  • Support/give training to other local actors and community members on psychological first aid (PFA), identification and referral of persons in need of psychosocial support, including principles of working with children and survivors.
  • Provide support in needs assessment surveys for future protection programming;
  • Submit weekly progress reports of the activities to line manager;

Perform other relevant duties, as needed or requested.


To be successful in this role you must have:

Experience and technical competencies:

  • At least 2-3 years of work experience in psychological/psychosocial counseling, preferably with IDPs/refugees/returnees.
  • Demonstrated strong experience working with vulnerable clients, including survivors of SGBV and victims of child abuse.
  • Strong knowledge of child-friendly interviewing techniques and communicating with children.
  • Familiarity with IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings.
  • Understanding the psychosocial support needs of IDPs/refugees in Afghanistan.


  • University degree in Psychology or Social Work, and a valid certificate from the Ministry of Health certifying as professional psychosocial counsellor.
  • An understanding of the basic principles of humanitarian work, human rights, protection, and the needs of internally displaced persons and refugees in Afghanistan.
  • Interest in humanitarian work and human rights, ability and willingness to learn.
  • Ability to clearly express one’s thoughts, to analyze and present information clearly and concisely.
  • Ability to set priorities and show initiative, to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Good interpersonal and communication skills.


  • Good knowledge of English, fluency in Pashto and good knowledge of Dari

We Offer:

  • DRC will offer the successful applicant a contract till end of 2019.
  • Salary and conditions will be in accordance with DRC salary scale
  • Application process:
  • Interested? Then apply for this position, all applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.
  • Applications close 23 October 2019. However, please note due to the urgency of this position, shortlisting process will be ongoing. Should we find qualified candidates prior to expiry of this advert, interviews will be held immediately.

DRC as an employer

By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

Read more here about what our employees say about working in DRC.

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit to read more about what we do to secure robust safeguarding mechanisms.


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