As Senior IT Officer (Automation), you will develop Robotic Process Automation (RPA) solutions to enhance operational efficiency and support our digital transformation goals. You will ensure the successful execution of RPA programs by providing technical leadership, collaborating with IT, Infrastructure, Security, and Business teams, and identifying opportunities for process optimization and automation. You will oversee RPA solution architecture, system integration, issue resolution, and risk mitigation while ensuring compliance with security and governance standards. You will work with project managers, technical teams, and partners to lead ADB's automation strategy scale RPA adoption and provide sustainable automation solutions.
Responsibilities:
Contribute to the development of ADB's process optimization and RPA strategy aligned with business and digital transformation goals.
Collaborate with IT, Infrastructure, Security, and Business teams to identify automation opportunities and propose solutions.
Conduct feasibility studies and risk assessments to prioritize and recommend process optimizations for operational efficiency.
Stay updated with new RPA technologies, best practices, and industry trends to enhance ADB's RPA framework, toolset, and automation capabilities.
Work with the Automation Governance team to establish and maintain RPA roadmaps, ensuring sustainability, scalability, and continuous improvement of automation practices.
Engage with partners to understand their automation needs, communicate automation strategies, and align expectations.
Maintain relationships with internal and external partners, ensuring automation projects are aligned with priorities and contribute to enterprise-wide digital transformation efforts.
Develop success metrics to measure the impact of process optimization and RPA, track progress, and ensure continuous improvement.
Develop scalable and efficient RPA solutions using industry best practices.
Lead the end-to-end RPA development lifecycle, from process assessment and development to testing and deployment.
Define RPA solution architectures, ensuring seamless integration with enterprise systems, databases, and third-party applications.
Improve the RPA platform architecture, ensuring performance, scalability, security, and compliance with IT governance standards.
Develop and document best practices, coding standards, and security guidelines for RPA solutions.
Collaborate with Infrastructure and Security teams to improve hosting environments, enhance bot performance, and manage access controls.
Recommend and implement RPA platform enhancements, including tool upgrades, AI/ML integration, and process intelligence capabilities.
Work with business teams to analyze and refine workflows before automation, ensuring optimized and efficient automation outcomes.
Provide technical leadership and mentorship to ensure adherence to industry standards, governance policies, and best practices.
Help establish an RPA Center of Excellence (CoE) for governance, knowledge sharing, and continuous improvement.
Requirements:
Bachelor's degree in information technology, computer science, engineering, or a related field, preferably with Master's degree or equivalent.
At least 8 years of relevant work experience, with a focus on RPA development, process automation, or enterprise automation solutions, and at least 4 years of supervisory experience.
At least 6 years of hands-on experience with RPA tools (e.g., Automation Anywhere, UiPath, Power Automate) and their integration with enterprise applications.
Experience developing and deploying scalable RPA solutions.
Experience in process analysis, business process optimization, and re-engineering to identify automation opportunities.
Experience with RPA governance, security, compliance, and best practices.
Experience analyzing complex technical and operational challenges and proposing data-driven automation solutions.
Experience managing partners and communicating across IT, business, and governance teams.
Experience managing vendors and leading technical teams to ensure successful automation deployments while observing best practices and development standards.
Experience documenting and presenting automation strategies, ensuring clarity and understanding.
Please refer to the link for ADB Competency Framework for Technical Local Staff grade 6.
