Reporting to the Country Director, the Support Services Manager is part of the senior management team based in Nairobi and has overall responsibility for the different support services for the whole country program. S/he is responsible for HR, Logistics, and Finance, in terms of process development, improvement, and implementation, and participates in the establishment of the strategic orientations of the program.
Responsibilities:
Supervise, control, and verify all HR and administration practices as per HI rules and regulations and local legislation recruitment, employee follow up, salaries, taxes and training.
Supervise and follow up on the implementation of the main HR regulation documents: terms and conditions of employment for national/expatriate staff, internal regulation, travel policy etc.
Ensure that the HR action plan is followed by the HR department.
In collaboration with the Deputy Country Director and HR Manager, ensure legal aspects / legal contracts for employees.
Supervise the monitoring for the administrative part related to expatriates (visa process, work permit, etc).
Ensure that national and HI legal aspects are respected within the Programme.
Review and validation of MoUs, office and service contracts before it is being signed by Country Director.
Supervise the compliance of contracts with service requirements.
Ensure that logistics procedures are regularly updated, if required.
Develop a logistics strategy at program level.
Supervise, control, and verify all financial aspects pertaining to the country program.
Ensure timely and accurate budget preparation and follow-up, budget forecast, donor reporting, audit, partner budget follow-ups, fixed assets based on HI accounting procedures.
Requirements:
You hold a Bachelor or Master degree in Human Resources management, Finance management, Economics, Logistics or Management.
You have 3 years of NGO experience in Finance/HR and Logistics management, within a complex / large scale country programme and in emergency response / humanitarian environments
With a high capacity for analysis and synthesis, you have proven training and local capacity building experience.
You are able to project quickly in an emergency context, manage your stress, and work under pressure.
You are able to handle conflicts, you have strong interpersonal and intercultural skills, with good communication and negotiation skills in English (Arabic is a plus).
