The site management support Officer is responsible to assist the SMS TL in the coordination of assistance and services at displacement sites. This entails building effective collaboration with a diversity of stakeholders, ranging from refugees, community representatives, humanitarian partners, host communities and local authorities. The Site Management Support Officer reports to the Site Management Support TL and works closely with the internally displaced persons, volunteers, other SMS staff and DRC’s Site Operations, Shelter, WASH and Protection teams as well as camp level service providers.
Responsibilities:
Assist in overall day to day management of DRC’s camp/site coordination activities including setting up coordination mechanisms, communication with relevant stakeholders, and referrals to the specialized agencies.
Support the Team Leader in organizing and supervising household registration, data collection for site-level planning, and the execution of distributions, ensuring that processes are inclusive, well-documented, and in line with humanitarian standards.
Assist the Site management support team leader in assessing the incidents and needs of the community. Report incidents and findings to the camp management team leader, and support in the site level response.
Support the site management support team leader in coordinating capacity building activities to the community-based volunteers, site groups, stakeholders, and DRC SMS team.
Support the planning and implementation of program activities related to the provision of services and assistance to vulnerable and at-risk individuals at the site level.
To this end, support the Project Team Leader (Site Management) in implementing work plans, and managing program activities accordingly.
Assist in service monitoring for all the site services including WASH, Shelter, Health, food and raise issues, gaps, and needs to the appropriate stakeholders.
Support the site management support TL in emergency preparedness and response at site level including, planning, reporting, assessments, coordination, messaging, relocations and any other relevant activities.
Assist in working with Protection, Shelter & Site Development teams in the development of key relationships with site and government leaders to ensure smooth communication, activity implementation, data collection, and community outreach.
Assist in monitoring the distribution of all items in the site to ensure that minimum standards and operating procedures are respected and applied.
Assist with all procurements and logistical arrangements associated with the camp, in collaboration with DRC procurement and logistics staff.
Support delivery of assistance in camps as part of programmatic interventions, ensuring that all material needs of individuals and households in the sites requiring assistance are met.
Support the mobilization and participation of those assisted at site level, with particular emphasis on meaningful inclusion of women, children, elderly and persons with specific needs into the decision-making processes, including supporting the running of community groups and quick improvement projects.
Support the identification, management, upkeep and oversight of site solutions for vulnerable individuals and households identified by Protection teams during intake and vulnerability screening.
Support the development of DRC standard operating procedures as well as other strategic documents.
Support with the mapping of safety risks and other hazards at site level and surrounding communities when feasible.
Support the development of an effective referral mechanism and service mapping in close collaboration with relevant stakeholders and DRC’s SMS team.
Provide daily/weekly updates of programme activities and track progress on the activity tracker.
Requirements:
University degree in relevant fields.
Minimum 2 years’ relevant experience within a humanitarian organization, prior experience in emergency responses and in refugee/IDPs camps is desirable.
Experience in community engagement mobilization. In particular, awareness campaigns, distributions or emergency response.
Excellent knowledge of the Darfur context, work experience in Tawila IDP camps preferred.
Good experience of working directly with IDPs, host communities and local authorities.
Good communications skills; experience with dealing with Communities.
Computer skills (Word, Excel, PowerPoint) and basic report writing ability.
