The position serves a dual purpose: (1) to support the operational aspects of the grant-making cycle to ensure alignment with UNTF timelines, quality standards, and compliance requirements; and (2) to support the management, maintenance, and enhancement of the UN Trust Fund’s Grants Management System (GMS), which is used by applicants, grantees, and internal stakeholders to administer grant applications, reporting, and data management. In addition, the role contributes to capacity development for system users and supports related operational activities across the Fund and within UN Women corporate processes, as requested.
Responsibilities:
Provide technical/system-related guidance to potential grant applicants to support completion of concept notes and full proposals using the GMS platform.
Support the delivery of structured training and orientation sessions to all GMS users—grantees, applicants, consultants, and UN staff—on effective use of the GMS and application portals.
Prepare and disseminate user-friendly knowledge products such as toolkits, FAQs, and guidance notes, including multilingual content where appropriate.
Lead virtual and in-person training and knowledge sharing workshops, including webinars tailored to different stakeholder groups and programmatic needs.
Provide real-time, tailored support to individual users through one-on-one troubleshooting sessions or coaching, particularly during CFP and reporting periods.
Regularly assess user feedback to enhance user experience and system accessibility and adjust training approaches accordingly.
Support internal team members with data export, grant setup, and reporting needs and ensure application and reporting templates are consistently updated on the GMS platform.
Support in developing and delivering training sessions, webinars, and tailored support for applicants, grantees, internal staff, and partners.
Offer one-on-one coaching and troubleshooting sessions based on user needs, technical barriers, or feedback.
Collaborate with the Capacity Development, Systems and Grants Operations Manager to plan and facilitate in-person capacity development workshops focusing on financial, operational, and system use.
Maintain training materials and continually improve guidance based on evolving user feedback and system functionality.
Education:
Master’s degree or equivalent in Social Sciences, Political Science, Development, Public Administration, Gender Studies or related field is required.
A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
A project/programme management certification would be an added advantage
Work Experience:
At least 2 years of progressively responsible experience at the national or international level in managing complex and multi-component programme interventions with national partners, related to Grant-making and Operations.
Experience in coordinating, implementing, monitoring and evaluating development programmes and projects is require.
Experience in Grants Management is required.
Experience with databases and data management is required.
Previous experience working in the UN system is desirable.
Languages:
Fluency in English is required.
Knowledge of another official UN language is desirable (Spanish, French, Arabic, Chinese, or Russian).
