Technical Consultant - Hearing Aids

UNICEF, Denmark

Skill Required:, IT and ICT
Preferred Experience: 
5 years
Closing Date for Applications: 
9th July, 2020

Job Description

Context and Purpose of the Consultancy:

In 2016, UNICEF procured $3.519 billion in supplies and services for children in 147 countries and areas. Partnerships, competition, and strategic procurement delivered price reductions for vaccines and other supplies that saved $588.2 million for governments and donors. Much of UNICEF Supply Division’s (SD) work focuses on working with suppliers and a range of partners to ensure the availability of life-saving products. SD’s work in product innovation and markets effort enables the development of new products or the improvement of existing ones, driving adoption and scale up of new products, and ensuring value for money and the availability of fit for purpose products that can benefit children around the world.

900 million people around the globe is in need of one or more assistive technologies, this is an area in which UNICEF has committed to do more as part of the AT2030 programme . With funding received from DFID, through the AT2030 programme and in collaboration with WHO, UNICEF will add different assistive technology product ranges into our global supply catalogue , one of the first of which is hearing aids. The range of hearing aids will be both pre-programmable and programmable products covering the full range of hearing loss.

For that reason, UNICEF Supply Division is seeking an experienced consultant with a strong understanding of technical specifications and public procurement processes for hearing aids. The consultant will be responsible for specific technical aspects of crafting procurement documents and subsequent evaluation of offers in order to introduce the above-mentioned range of hearing aids into the UNICEF Supply Catalogue, through Direct Order Long Term Agreements with manufacturers/suppliers of the products

Key Tasks

Under the supervision of the Disability & Innovation Specialist, Product Innovation Center, and working closely with the Health Technology Centre at UNICEF, the objective of this consultancy is to provide technical support throughout the tendering process for a full range of hearing aids - from the creation, review and finalization of tender specifications up until Direct Order Long Term Arrangements (DO LTAs) are in place for these products


The ambition is to complete and evaluate the tenders within 2020, but the contract is for 9 months to allow for delays in releasing the tenders given the currently unpredictable nature of global procurement. If there are significant delays, the contract length may be extended further, in consultation with the consultant.


The consultant will be responsible for ensuring the following deliverables are achieved:

Pre-tender deliverables (approx. 40 days):

  • Finalized tender specifications for a full range of both pre-programmable and programmable hearing aids (number of products to be decided) using WHO specs as inputs and ensuring children’s needs are catered for.
  • Draft the technical evaluation scoring table/criteria/framework for product evaluation.
  • Develop a list of invitees for tender
  • Author technical materials developed in Powerpoint format for pre-tender industry consultation
  • Lead the pre-tender technical consultation and develop technical document to transparently report on questions and answers from the meeting
  • Finalized technical sheets for all products
  • Develop transparent testing program for both sample evaluation and subsequent technical evaluation

Deliverables during tender process and technical evaluation (approx. 40 days):

  • Documentation of clarifications communicated with suppliers while tender is out
  • Participate in sample evaluation
  • Complete technical evaluation of tender bids
  • Revised technical cards for database input as appropriate
  • Technical materials developed for webinar on Direct Order Long Term Arrangements (DO LTAs) for the full range of hearing aids
  • Revisions to relevant sections of the Technical Guidance document related to procurement



  • University degree in audiology, engineering, biomedical engineering or related disciplines. Advanced degree (Masters) preferred.

Professional Experience and Knowledge:

  • Minimum five years of relevant, progressively responsible, professional experience is required
  • Hands-on working experience with hearing aids development, procurement or evaluation is required
  • Experience with writing specifications and tender material is required
  • Specialist technical knowledge of hearing aids is required
  • Knowledge and experience of UN procurement processes is a strong asset
  • Experience with and knowledge of differing target groups is a strong asset

Further, the following areas are an asset and will be factored into the evaluation of applicants:

  • High level of technical writing expertise
  • High level of analytical skills and attention to detail
  • Understanding of assistive technology and its target groups in low resource settings
  • Knowledge of regulations and standards in assistive technology industry (ISO, etc.)
  • Knowledge of MS Office Suite, especially Excel
  • Knowledge of the environment in which UNICEF operates (i.e., global health sector)

Core Competencies:

  • Excellent communicator of verbal and written concepts to an international audience.
  • Able to quickly understand instructions, to proactively seek clarification when needed.
  • Able to work well in a team environment

Functional Competencies:

  • Able to work independently and problem solving oriented
  • Able to work in a multi-cultural environment and establish harmonious and effective working relationships.
  • Demonstrated communication and relationship building skills.
  • Proven capacity to work with collaborative teams across different locations and with different technical skills.

Language Requirements:

  • Fluency in written and spoken English is essential.

Evaluation Criteria

Qualified candidates are requested to submit all of the following attachments:

  • Cover letter/application
  • Financial quote at a daily rate in US Dollars and estimated of total cost of contract. Financial quote should be inclusive of service fees, living expenses and taxes.
  • Financial estimate for 2 x trips to Copenhagen of 5 days
  • Examples of previous, relevant projects and work experience
  • Brief outline of proposed methodology/approach
  • Contact details of 3 references who can be contacted for review of past performance on similar projects (and/or written references)


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