Technical Officer

World Health Organization, Geneva, Switzerland

Skill Required:, IT and ICT
Preferred Experience: 
5 years
Closing Date for Applications: 
11th August, 2020

Job Description


Health emergencies continue to have significant and sometimes catastrophic impacts on countries' health, economies and development. Both recent and ongoing public health events have demonstrated that the many communities remain at the high risk, and that strong levels of national preparedness across all relevant sectors are crucial to ensuring the effective management of health emergencies, when they occur. They also illustrate the need for scaling up the implementation of the International Health Regulations (2005) (IHR) that requires countries to build and maintain the capacities to prevent, detect and rapidly respond to, and recover from public health emergencies, anchored on strong and resilient health systems.

The Emergency Preparedness Division contributes to the implementation of the WHO Global Programme of Work (GPW 13) and is guided by WHO strategic priorities to “keep the world safe, improve health and serve the vulnerable”. The WHO strategic priorities drive the progress in health towards Universal Health Coverage, and the Sustainable Development Goals (SDGs), and speaks particularly to SDG 3, to ensure healthy lives and promote well-being for all at all ages.

The Health Security Preparedness (HSP) department supports Member States in enhancing national preparedness across the IHR core capacities to manage all-hazard risks and emergencies, and to build multisectoral approaches for health security. It ensures that WHO supports Member States to build sustainable preparedness capacities and scale up the implementation of the IHR (2005), and support the implementation of the Sendai Framework, the WHO Health Emergency and Disaster Risk Management Framework, Paris Agreement on Climate Change and other related global and regional frameworks. The department also establishes strategic links to and supports the advancement of global initiatives such as GPMB, GHSA, EU ACP, Health and Security Alliance, Foreign Affairs for Global Health initiative and the UN System Plan for Disaster Risk Reduction for Resilience. HSP works with partners and the broader global heath security community to ensure that the most vulnerable communities in all countries are protected from the impact of health emergencies.


Within the framework of the delegated authority, the incumbent is assigned all or part of the following responsibilities:

  • Carry out the management and maintenance of the Strategic Partnership Portal for IHR and Health Security including the integration of comprehensive country profile of Health Security Preparednesswith WHO Emergency Dashboard includingthe visualization of and link to the emergency outbreak event; the link with UHC, SDGs of Global Health observatory Portal; as well as the partner matching tools between donor/partner investment with country needs and gaps based on the IHR MEF, one health and key strategic areas of work.
  • Coordinate software development life cycle (SDLC) of SPH Portal from planning, defining, designing, building, testing, deployment and continuous support with collaboration of WHO IT and relevant units or department within WHO.
  • Support and maintain the core components of SPH Portal with new and updated features/analytics:Country Profile with Preparedness Intelligence for Emergency Response and Outbreak (PIERO concept) featuring risk/threat, country capacity, action plan, donor and partner contribution, including UHC, selected SDG health target indicators, point of entry, IHR MEF and others as appropriate.
  • Manage and maintain the donor and partner's landscape including partner matching feature integrated with the Emergency Dashboard; the IHR Travel and Trade Measures;One Health Operation;IHR-PVS National Bridging Workshop (with global, regional and country profile); the OIE-PVS;AMR Support Activities; the Pandemic Influenza Preparedness Plan and theInfluenza Research Agenda; IHR National Focal Point Knowledge Base; The Global Laboratory Leadership Programme (GLLP); Resources (Document library, Photo and Video gallery, Online Training); the GSPN, Resource Mapping and Integration of health security plan tracking; and the Multisectoral Preparedness Coordination including IPU - Civil/Military - Foreign Affairs and Health - Finance and Health security preparedness and Public Private Collaboration for health security;
  • Liaise with SPH Portal focal points at WHO's Regional Offices for maintaining the regional office's activities on health security preparedness as well as lead focal point liaison with ITT both HQ and the support IT in Kuala Lumpur. Ensure the quality of information (WHO, country and partner information) in the Portal.
  • Work with countries to transfer knowledge and maintain their versions of tools.
  • Support the collection and tracking of technical and financial information to map out the investments in health security and ensure the reliability and accuracy of such informationDevelop innovative platforms (including mobile applications) for HSP.



  • Essential: First level university degree in business system analyst, computer science, information technology, computer or electric engineer or related field.
  • Desirable: Certificate in information technology management.


  • Essential: At least five years' experience in IT development or management. Some experience gained in an international context.
  • Desirable: Relevant experience of work in WHO or another UN Agency an asset.


Knowledge of WHO, the UN System or NGO work in the field of response relief and/or of their practices and procedures as related to the work. Excellent organizational and analytical skills with the ability to coordinate activities and manage several projects at same time. Excellent presentation and interpersonal skills. Ability to write in a clear and concise manner, and to present information.

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Building and promoting partnerships across the organization and beyond
  • Moving forward in a changing environment

Use of Language Skills

  • Essential: Expert knowledge of English.
  • Desirable: Intermediate knowledge of French.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 60,962 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4222 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


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