Technology and Education Consultant

UN Children's Fund, Bangkok, Thailand

Skill Required:, Project/ Programme Management
Preferred Experience: 
2 years of relevant work experience
Closing Date for Applications: 
14th June, 2020

Job Description

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfilling their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a better future

UNICEF works to ensure the rights of all children in the East Asia and Pacific Region. This means the rights of every child living in this country, irrespective of their nationality, gender, religion or ethnicity, to:

survival– to basic healthcare, peace and security;
development– to a good education, a loving home and adequate nutrition;
protection– from abuse, neglect, trafficking, child labour and other forms of exploitation; and
participation – to express opinions, be listened to and take part in making any decisions that affect them
How can you make a difference?

The Education section, UNICEF East Asia and Pacific Regional Office (EAPRO) is seeking an individual consultant to provide technical support and management of the implementation of the Learning Passport, as part of the emergency education response to the COVID-19 pandemic, in the East Asia and the Pacific Region (EAPR).


The East Asia and Pacific region is the place of origin of the novel corona virus and one of the epicentres of a major public health emergency caused by the COVID-19 pandemic. This situation has affected education provision in all of the 28 countries supported by UNICEF programmes since late January 2020. National health and education systems are facing the challenges to protect students currently in schools and provide continued learning opportunities in the places where schools have closed. As of 25 March, over 360 million children have had their education disrupted due to school closures (national and local).

UNICEF Regional Office has been providing support to country offices since late January 2020 focusing on the following six strategic interventions as articulated in the UNICEF Global Programming Response to COVID-19:

Intervention: Response coordination, efficient delivery and real-time monitoring

Intervention: Safe school operations and risk communication

Intervention 3: Continuity of Learning

Intervention 4: Scaling-up psychosocial, health, WASH and nutrition services

Intervention 5: Opening Up Better Schools Initiative

Intervention 6: Codification and disseminating evidence of what works

Learning Passport and the COVID-19 Response

Digital platforms have taken a central role in delivering continuity of learning during the COVID-19 crisis. The Learning Passport is a UNICEF Supported Digital Education Platform, delivered through a partnership between UNICEF, Microsoft, and Cambridge, that:

  • Provides local, contextualized content (like national curriculum), with a supplementary library of global content, mapped together via research by Cambridge;
  • Provides a platform to serve this content to children and youth online or offline, via a platform being developed by Microsoft;
  • Offers an individualized record of learning for a user.

The Learning Passport is an online platform, with offline capability, for supporting regional and/or country-level initiatives to maintain quality learning for children whose education has been disrupted by emergencies. It creates Regional and Country-level sites, available on request, for countries that would like to provide remote learning content for students, teachers or other education stakeholder with connectivity at home.

For students this means continued access to their formal curriculum, and to supplementary content that can be populated and offered, e.g. content that complements the curriculum or alternative content like COVID-19 messaging, digital skills content. For teachers, it can mean continued access to training and support opportunities during the COVID-19 crisis.

Purpose of Assignment:

The overall purpose of the individual consultant is to:

  • Support the Regional Office and Country Offices in EAP to deploy Learning Passport as part of the emergency response and development programming;
  • Manage, coordinate and support all programme implementation activities related to Learning Passport;
  • Oversee all knowledge management, monitoring and reporting activities related to Learning Passport; and,
  • Provide technical guidance to Regional Office and Country Offices on strategies and issues related to Learning Passport and other education and technology initiatives.

Work Assignment and Work Schedule:

Under the supervision of the Learning Passport Global Program Manager and the Regional Education Specialist, EAPRO, the individual consultant will deliver on the following key activities:

  • Coordinate and oversee the rapid deployment of Learning Passport Platform to UNICEF Country Offices (and the Regional Office) in EAP, providing technical assistance in the localising the technology, curating content, coordinating various actors, supporting Country Office Learning Passport staff and ensure deployment and user success.
  • Serve as key focal point and coordinator for LP teams and partners in EAP, including country-level consultants, content creators and other country, regional and global UNICEF stakeholders.
  • Serve as lead regional support in troubleshooting and user support for country level and regional level users and stakeholders at key moments of engagement, e.g. support sourcing and uploading content in collaboration with Education Staff and government agencies, creating categories, courses, and lessons, and providing analytical reports from data aggregated by the platform.
  • Provide technical support to Country Offices procuring digital content services (e.g. curation, digitization, localization, production) and quality assure their deliverables from a digital perspective.
  • Contribute and manage global knowledge resources and support general knowledge sharing in EAP by producing knowledge management resources, organizing activities to ensure sharing, exchange and collaboration and documenting lessons learned, challenges, and good practices.
  • Draft monitoring, financial and other regular reports to Country Office, Regional Office and global teams; Oversee and provide inputs to monitoring exercises for internal and external stakeholders and funders of the Learning Passport (grants’ reports, annual results report, needed updates, etc.).
  • Scope complimentary ICT for learning and Edtech tools that could be integrated to support Learning Passport related technology efforts.
  • Support the EAP Regional Office and Country Offices on other activities related to the Education and technology agenda in EAP.

For work schedule, please see attachment for more details.

VA2020-38 Technology and Education Consultant.pdf

End Product: Full, final Consultancy Report.

Estimated Duration of Contract: 10 months, beginning on 1 July 2020.

Official Travel: Based in UNICEF EAP Regional Office in Bangkok. However, with a note, that due to current COVID-19 travel restrictions, the consultant may begin assignment working remotely.

To qualify as an advocate for every child you will have

  • Advanced degree in education, information technology, statistics, communication, engineering, or other relevant field. In lieu of a specific academic degree, relevant experience may be considered to meet this requirement.
  • At least 5 years of professional work experience in Technology for Development (T4D) and/or information system development, including mobile and web-based applications, with manifested capacity to manage programmes involving many stakeholders. Specific experience on ICT for learning or digital learning is an advantage.
  • Experience managing user-driven design processes in software development and support.
  • Experience in digital learning design.
  • Proven training and capacity building skills for a range of stakeholders.
  • Good technical understanding and familiarity with information management systems.
  • Knowledge of at least Teams, SharePoint, GitHub, Trello, Jira.
  • Excellent communication abilities, in both written and oral forms. Consultant should be at ease in presentations and meetings with D-level (UN) or C-level (private sector) executives.
  • Demonstrated ability and experience in coordination, and able to work under pressure is required.
  • Fluency in English is a minimum requirement. Experience in EAP region is an asset.

Interested candidates are requested to submit CV or P-11, full contact information of minimum 2 references, availability, and proposed monthly professional fee and all-inclusive travel cost to/from Bangkok and other incidentals in USD by 14 June 2020. Please note the air tickets under UNICEF contract shall be re-routable, refundable type (economy class and most direct route). The consultant will be responsible for own travel insurance, visa fee and terminal expenses.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.


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